Senior Family Services Specialist; CPS

Position: Senior Family Services Specialist (CPS)
Location: Henrico

General Information

1161

Main Organization

General Government

Location

Social Services - 8600 Dixon Powers Drive, Henrico

Minimum Salary

$ 64,483.19

Max Salary

$

Posting Date

06-04-2026

Closing Date

06-29-2026

Job Status

Full-time

General Statement of Duties

Provides professional, intensive, specialized continuing case management services involving concentration in the areas of child and adult welfare; performs a broader scope of duties requiring routine utilization of greater professional knowledge and independent application of professional skill; performs other duties as assigned.

Essential Duties

Make a Difference Where It Matters Most

Join a collaborative and mission-driven Child Protective Services team dedicated to strengthening families, protecting children, and supporting one another through meaningful work.

At Henrico CPS, we value:

• Team collaboration and peer support
• Trauma-informed and family-centered practice
• Professional growth and continuous learning
• Respect for diverse perspectives and work styles
• Innovation that helps staff focus on people, not paperwork

Our Department also offers an AI-powered assistant designed specifically for frontline professionals, helping reduce administrative burden and saving staff up to 8 hours per week so they can focus on human-centered support and engagement.

What You'll Do

Child Protective Services Practice

• Conduct CPS family assessments and investigations
• Engage children, families, schools, law enforcement, medical professionals, attorneys, courts and other community partners
• Use a trauma-informed and child-centered approach in all interactions, completing trauma screenings and CANS assessments
• Assess safety, risk, and protective factors to support informed decision-making
• Transfer cases for ongoing services when appropriate
• Participate in Multi-Disciplinary Team meetings & joint investigations with law enforcement and licensing authorities
• Coordinate and participate in Family Partnership Meetings
• Prepare affidavits, petitions, and court reports, Provide testimony in civil and criminal proceedings
• Maintain accurate, timely, and high-quality records in our CCWIS (OASIS)

Additional Responsibilities

• Provide child welfare on-call coverage approximately 14 nights annually (when fully staffed)
• Participate in shelter team operations during emergency response activations
• Assist with additional assignments and special projects as needed

What We're Looking For

We are seeking professionals who demonstrate:

• Strong critical thinking and sound judgment
• Compassionate and effective communication skills
• Ability to manage complex and emotionally demanding situations
• Strong organizational and time-management abilities
• Commitment to teamwork, accountability, and continuous improvement
• Ability to work independently while remaining highly collaborative

Ideal Knowledge & Experience

Successful candidates will bring knowledge of:

• Child welfare casework philosophy, methods, and best practices
• Trauma-informed care and child/family dynamics
• Current social, economic, and behavioral health concerns
• Federal and state child welfare laws and regulations
• Community resources and service systems
• Report writing, documentation, and courtroom procedures

Why Henrico CPS?

• Collaborative and supportive team culture
• Opportunities for peer learning and professional development
• Meaningful work with direct community impact
• Innovative tools that reduce administrative burden
• A workplace that values both accountability and employee well-being

If you are passionate about protecting children, supporting families, and working alongside a dedicated team of professionals, we encourage you to apply.

Additional Information

Positions from this posting may be filled as a Senior Family Services Specialist or Family Services Specialist II depending on the qualifications of the successful applicant and the needs of the organization at the time of hire.

For a Senior Family Services Specialist ($74,222.17 - $):
Four (4) year degree in a relevant human services field in accordance with VA Code § 63.2-219 and three (3) years of relevant social work experience; OR any equivalent combination of experience and training which provides the necessary knowledge, skills, and…