Family Services Specialist II Adult Services​/Adult Protective Services; York-Poquoson

Family Services Specialist II Adult Services/Adult Protective Services (York-Poquoson) Job Info

• Job Identification 5988
• Job Category Family Services
• Posting Date 06/04/2026, 03:07 PM
• Locations 301 Goodwin Neck Road, Yorktown, VA, 23692, US
• Apply Before 06/19/2026, 04:00 AM
• Degree Level Bachelor's Degree
• Job Schedule Full time
• Minimum Salary $39,501
• Maximum Salary $80,000
• DSS Primary Work Location York County

Family Services Specialist II represents the full performance level in the occupational group for Family Services. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods. Employees may provide services in all program areas or specialize in one or several program areas. Typically employees perform all tasks independently and only seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement.

Family Services Specialist II is distinguished from Specialist III by being at the advanced level, becoming more specialized in program areas, and assuming more complex duties such as interviewing and investigating cases involving suspected child/adult abuse and neglect, out-of-home placements, guardian ships, emergency protective orders, and adoptions.

• Engage families and individuals in the development of service plans and offer interventions to preserve the family unit, achieve permanency, and/or maximize self-sufficiency or level of functioning.
• Make recommendations to court; ensure all documentation, forms, and reports are entered into state systems and completed and maintained in accordance with local, state, and federal requirements.
• Interpret laws, policies, and regulations as applied to a specific area of responsibility; monitor, coordinate, and administer specific programs as assigned; coordinate services within specific areas; interview and assess customer needs and other relevant factors such as education/skill levels, abilities, interests, and support system.
• Inform clients of related service program rules/regulations, and right to participate; present cases to determine appropriate services and write/implement service plans; provide case management services to monitor compliance; track expenditures; prepare and submit budget estimates and ensure payment for services; coordinate with other agencies and participate in multidisciplinary and interagency teams providing services to customers.
• Conduct overall monitoring of programs in specific area of responsibility; serve as resource to clients and the community in areas of expertise.
• Provide after-hours on-call coverage and respond to emergencies in child/adult protective services and/or foster care.

• Social work principles and practices; human behavior and motivational theory; laws, policies, and regulations relating to human services program areas; investigating and interviewing techniques; legal procedures related to program area; social, economic, and health problems.

Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area. Considerable experience in assigned program area and completion of required training programs or an equivalent combination of training and experience. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Some knowledge of social work principles and practices and community resources; local, state, and federal regulations and mandates, philosophies, and laws regarding the delivery of child welfare and adult services; human behavior and motivational theory; social, economic, and health problems. Fundamental knowledge of medical/mental disorders and family dynamics.

• Operating a motor vehicle and personal computer with associated software, employing positive and solution-based approaches to problem solving.

• Communic…