Virginia Solution Program Coordinator

Summary

Agency is seeking a VHSP/ Community Service Coordinator responsible for providing case management and intakes in order to assist families participating in our organization’s services and/or who are at-risk of homelessness in identifying appropriate housing opportunities. We are looking for a responsible candidate to perform a variety of administrative tasks including coordinating The Improvement Association’s VHSP/CSBG program activities in accordance with the funding source(s) guidelines to ensure that all service areas receive community resources to promote the Association’s self-sufficiency efforts.

The VHSP/Community Services Coordinator will also provide training to customers in regard to different housing opportunities, budgeting, maintaining a household, and leveraging supportive services that will assist the participant household to maintain or obtain permanent housing and other duties that are deemed necessary.

• To familiarize oneself with community resources to maintain an effective service referral system to address customer’s needs
• To conduct follow‑up activities to ensure delivery of needed services and to measure service effectiveness
• To submit status/progress reports to funding sources, Executive Director and/or other appropriate administrators, as necessary
• Identify and develop program‑specific outcomes to ensure program effectiveness and report outcomes to funders and the community. Design and manage program services directly related to those outcomes.
• Implement a strong case management component and services focused on moving customers out of homelessness quickly as well as preventing homelessness, making homelessness rare, brief and non‑recurring
• Develop and manage a comprehensive outreach/working relationship with stakeholders, including other community members, especially landlords
• Implement a landlord recruitment and retention plan
• Maintain awareness of changes in market and community processes that may impact services; bring forward prospective recommendations to deal with expected changes
• Align programs with Best Practices and Housing First Model

Minimum of a Bachelor’s Degree, preferably in Human Services Field and/or comparable work related experience. Must have some computer, typing, proofreading/editing, oral, written communication, and public relation skills. Must possess reliable transportation and willing to work in other offices when necessary. Must become a certified Housing Counselor within 12 months and/or when the certification becomes available.