Case Manager LTFC

Reports to: Coordinator of Case Management

Location: Moon

Hours: Salaried-Exempt.

• Medical coverage available with a deductible reimbursement plan
• Prescription coverage
• Dental and vision plans
• Flexible spending account (FSA)
• Legal assistance
• Cyber security coverage
• Retirement savings plan with employer match
• Employer-paid short-term and long-term disability
• Free life insurance and AD&D
• Additional voluntary life insurance
• Mileage and expense reimbursement
• Vacation time
• Sick time
• 12 paid holidays
• Employee assistance program (EAP)

• Demonstrates leadership by promoting agency mission and professionalism, fostering teamwork, making sound decisions, and handling conflict and crises constructively.
• Builds and maintains strong relationships with staff, clients, sponsors, and community stakeholders while supporting a collaborative team environment.
• Ensures timely, accurate documentation, including intake assessments, case reviews, progress reports, referrals, and compliance with ORR/DPW requirements.
• Manages family reunification process, including identifying sponsors, maintaining weekly communication, assessing readiness, preparing cases, and coordinating safe releases.
• Coordinates and contributes to Individual Service Plans (ISP) by collaborating with clinicians and multidisciplinary teams to ensure appropriate services and track progress.
• Maintains consistent communication with sponsors and minors, coordinating visits, facilitating calls, gathering input, and supporting reunification efforts.
• Facilitates service coordination, including referrals, collaboration with external providers, and ensuring minors’ engagement in program and community activities.
• Supports discharge planning, including safety planning, medical coordination, referrals to post-release services, and completion of discharge documentation.
• Utilizes a team-based approach, collaborating with youth care workers and interdisciplinary staff to address minors’ medical, emotional, and social needs.
• Maintains regular direct contact with minors, monitoring progress, supporting goals, and ensuring compliance with ORR communication standards.
• Complete and submit incident, Child Line, and CPS reports within mandated timelines, ensuring audit and compliance readiness.
• Ensures compliance with policies and regulations, including HIPAA, ORR guidelines, and agency procedures while maintaining confidentiality.
• Engages in professional development, including supervision, trainings (40+ hours annually), skill application, and meeting all job qualifications (education, bilingual ability, and clearances).
• Completes other duties assigned by supervisor.

• Master’s degree preferred, or a bachelor’s degree in behavioral sciences, human services, or a related social service field
• 3–5 years of progressive experience in human services.
• Must have Act 33/34 and FBI clearances and valid PA driver’s license.
• Strongly encouraged to have experience in child welfare and/or case management.
• Required clearances:
  Act 33, Act 34, and FBI clearances.
• Must be at least 21 years of age.
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Ability to lift or push a minimum of 20 lbs. by themselves or up to 50 lbs. with the assistance of others.

• Ability to perform the essential job functions consistently, safely and successfully with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to lift or push a minimum of 20 lbs. by themselves or up to 50 lbs. with the assistance of others.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Must be able to follow process for crisis and behavior de-escalation techniques as taught by the program.
• Capable of frequently climbing stairs and other activities that involve physical exertion (i.e. walking hallways, walking across campus).
• Must be able to talk, listen and speak clearly on telephone.

Holy Family Institute is an Equal Opportunity Employer.