Family Services Specialist

This job announcement is a courtesy job post for the Henrico County local Social Services agency. It is not a position of the Virginia Department of Social Services or any other Commonwealth of Virginia agency. Local employment opportunities may also be available through the local agency’s city or county website/job board(s).

This position will be trained to specialize in CPS In Home, not to exclude Foster Care, Adult Protective Services, Adult Services, Child Protective Services
- In Home, and Adoption.

Based upon response to this posting, this position may be filled as a Family Services Specialist I or a Family Services Specialist II.Applicants are encouraged to provide a complete listing of work experience and qualifications on the application form.

A Family Services Specialist I represents entry level employees working under close supervision while being trained in program areas such as Adult Protective Services, Child Protective Services, Foster Care, Adoption, Child Care, and Employment Services. Employees perform routine entry level casework activities and the casework is usually reviewed by the supervisor prior to implementing case action.

A Family Services Specialist II represents the full performance level.

Employees are responsible for developing and implementing individualized service plans involving the application of casework methods and basic service lever caseloads of Adult Protective Services, Child Protective Services, Foster Care and Adoptions.

Employees perform all tasks independently and seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement.

General work tasks include, but not limited to:

• Interprets laws, policies and regulations as applied to specific area of responsibility
• Monitors, coordinates and administers specific programs as assigned
• Coordinates services within specific area of responsibility
• Interviews and assesses customer needs and other relevant factors such as education/skill levels, abilities, interests, and support systems
• Informs clients of related service programs rule/regulations, and right to participate
• Prepares and writes/implements service plans and presents cases to determine appropriate services
• Provides case management services to monitor compliance
• Manages program waiting lists
• Tracks expenditures, prepares/submits budget estimate and ensures payment of services
• Completes necessary federal, state, and local planning and reporting requirements
• Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers
• Conducts overall monitoring of programs in specific area of responsibility
• Serves as resource to clients and the community in area of expertise
• Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care

Some knowledge of: social work principles and practices; human behavior and motivational theory; and social, economic, and health problems.

Skill in operating a motor vehicle and personal computer with associated software.

Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to insure the delivery of appropriate services to the client; make sound judgments within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives;

plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships; and stay abreast of current trends and developments in the social work field.

Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22

VAC
40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board…