Resident Assistant,Floater Job Dumfries Virginia USA,Social Work

Location: Dumfries

Floater Resident Assistant, Domestic Violence and Sexual Assault Services

At ACTS, our highly-trained staff and volunteers are committed to providing the best possible services to our clients every day. ACTS fosters hope, provides relief, and promotes self-sufficiency for our Prince William area neighbors in crisis. We are committed to creating a community where no one goes without or suffers alone. Check out the programs and crisis services we offer, our volunteer opportunities, and ways you or your company can partner with us to continue our positive impact!

Together we can make a difference in serving our neighbors.

The Floater Resident Assistant, Domestic Violence and Sexual Assault Services supports the programs of ACTS that make a difference in the lives of our neighbors in crisis. Floaters are Resident Assistants who are assigned to fill vacancies created by the temporary absences or position vacancies and to cover open shifts due to emergencies. Resident Assistants are responsible for the safety and comfort of the shelter residents.

They provide support and trauma-informed care to domestic violence and sexual assault victims using the trauma-informed approach. This position is in charge of managing the daily operations of the shelter and also answering the crisis hotline during the shift. Shifts are days and/or overnights, including holidays. Flexibility in the schedule is required.

Benefits and Rewards:

No set time commitment.
Flexible scheduling when you are available.
Compact work schedule frees up the rest of the week and reduces travel costs.
Serve with highly trained, effective crisis specialists
Earn CPR, First Aid, Airborne and Blood borne pathogens, Domestic Violence, Sexual Assault, NARCAN and other certifications.
Use your talents in a successful organization with over 50 years of significant impact in the community.

Position Title and Department:
Floater Resident Assistant, Domestic Violence and Sexual Assault Services

Salary: $19.16/hour ($.50 additional per hour for bilingual capability in English and Spanish, French or Arabic and additional $.50 per hour for graduate degree of value to ACTS).

Reports to:

Shelter Supervisor

Hours per week and

Schedule:

Varies, shifts of 12.5 hours; 7:30 a.m./p.m. to 8 p.m./a.m. (days and overnights) and additional hours for mandatory staff meetings.

Telework Friendly:
Not Eligible

Classification:
Non-Exempt

Essential:
Yes (works holidays and closures);
Client Contact Position:
Yes

Driving required:
No Personal vehicle required:
No

Location:

Dumfries, VA

Effective Date (of description): 7/17/2026

Supervisory Responsibilities:

None

Essential Functions:

Remain on-premises, alert and available to clients for the entire shift unless relieved with supervisor permission.

Provide support and trauma-informed care to domestic violence and sexual assault shelter residents by using the trauma-informed approach.

Provide support, advocacy and crisis intervention when answering the crisis hot line, as well as assess high danger calls and place in shelter when necessary.

Maintain case management system, client records, track statistical data relevant to domestic violence and sexual assault victims, and enter data into VADATA and any other assigned data entry system.

Attend regular staff meetings and supervision meetings outside of regular shift hours.

Maintain a clean, welcoming, warm, residential environment;
Prepare facilities for clients including cleaning rooms, ensuring bathrooms are stocked with clean towels and toiletries and vacant rooms are sanitized and ready for new residents. Daily sanitation of common areas is required and other parts of the shelter when necessary.

Conduct entry process in accordance with shelter procedures and work with specialists and case managers when receiving clients into the shelter. Orient new residents by conducting a RA intake and reviewing shelter rules, chores, giving a tour of the shelter, and ensuring they have basic personal care items and any other necessities.

Assist residents with daily needs such as medication, baby care items, personal care items, and food from locked areas of the kitchen, coordinate cab services when needed, conduct…

Resident Assistant, Floater