Family Services Specialist I

Family Services Specialist I

Location:

Isle of Wight County, Virginia, United States

Hiring Range: $55,000 to $66,559

Full Time or Part Time:
Full Time

Closing Date:
Aug 4 2026 - 00:00 EDT

Agency Address: 17100 Monument Circle, Suite A, Isle of Wight, Va 23397

In-Person Interview

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

Title Description

Family Services Specialist I represents the entry level employees working under close supervision while being trained in their program area. Employees perform routine- to journey-level casework activities and the casework usually is reviewed by the supervisor prior to implementing a case action. Upon completion of the training program and attainment of necessary approvals, the employee shall be redefined to a full-performance Family Services Specialist II and becomes eligible for a pay increase as defined by the local agency compensation plan.

The Family Services Specialist I is distinguished from the Family Services Specialist II by the latter's functioning more independently as a full performance Family Services Specialist.

General Work Tasks

• Interprets laws, policies and regulations as applied to specific area of responsibility;
• Monitors, coordinates and administers specific programs as assigned;
• Coordinates services within specific area of responsibility;
• Interviews and assesses customer needs and other relevant factors – such as education/skill levels, abilities, interests, and support systems.
• Informs clients of related service programs rules/regulations, and right to participate;
• Presents cases to determine appropriate services and writes/implements service plans;
• Provides case management services to monitor compliance;
• Manages program waiting lists;
• Tracks expenditures, prepares/submits budget estimates and ensures payment for services;
• Completes necessary federal, state and local planning and reporting requirements;
• Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers;
• Conducts overall monitoring of programs in specific area of responsibility;
• Serves as resource to clients and the community in area of expertise;
• Provides after hours on-call coverage and responds to emergencies in child protective services and/or foster care.

Minimum Qualifications

The following criteria must be met and portrayed in application/resume in order to be considered for an interview.

Some Knowledge

• Social work principles and practices;
• Human behavior and motivational theory;
• Social, economic, and health problems.

Skills

• Operating a motor vehicle and personal computer with associated software.

Demonstrated Abilities

• Communicate effectively both orally and in writing;
• Interview, assess needs, counsel, and refer clients to other resources as needed;
• Develop and implement service plans in order to insure the delivery of appropriate services to the client;
• Make sound judgments within the framework of existing laws, policies, and regulations;
• Respond to the client's emotions in order to accomplish services objectives;
• Plan and manage own work activities including service delivery, preparing reports, and correspondence, record keeping responsibilities, and related activities;
• Establish and maintain effective relationships;
• Stay abreast of current trends and developments in the social work field.

Education and Experience

• Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22
  
  VAC
  40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services.
• Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Special Requirements

• Valid Virginia driver's license with driving record that meets agency standards;
• All applicants are subject to a DMV/driving record check and CPS and Criminal History Search. The investigation may include fingerprint check (State Police, FBI); employment verification; verification of education (relevant to employment); and other checks requested by the hiring authority.

Special Instructions to Applicants

• This is an in-office position
  - Teleworking not an option;
• Applications for this position must be submitted electronically through this website
  - Hard copies cannot be accepted;
• This website will provide a confirmation of receipt when the application is submitted for consideration;
• Refer to your online account for the status of your application and this position;
• Consideration for an interview is based solely on the information provided.