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Family Services Specialist I

Job in Windsor, Isle of Wight County, Virginia, 23487, USA
Listing for: Virginia Department of Social Services
Full Time position
Listed on 2026-08-05
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Human Services/ Social Work, Community Health
Job Description & How to Apply Below
Location: Windsor

Job Title

Family Services Specialist I
- Foster Care

Job Description

Family Services Specialist I represents the entry level employees working under close supervision while being trained in their program area. Employees perform routine- to journey-level casework activities and the casework usually is reviewed by the supervisor prior to implementing a case action. Upon completion of the training program and attainment of necessary approvals, the employee shall be redefined to a full-performance Family Services Specialist II and becomes eligible for a pay increase as defined by the local agency compensation plan.

The Family Services Specialist I is distinguished from the Family Services Specialist II by the latter's functioning more independently as a full performance Family Services Specialist.

General Work Tasks
  • Interprets laws, policies and regulations as applied to specific area of responsibility;
  • Monitors, coordinates and administers specific programs as assigned;
  • Coordinates services within specific area of responsibility;
  • Interviews and assesses customer needs and other relevant factors – such as education/skill levels, abilities, interests, and support systems.
  • Informs clients of related service programs rules/regulations, and right to participate;
  • Presents cases to determine appropriate services and writes/implements service plans;
  • Provides case management services to monitor compliance;
  • Manages program waiting lists;
  • Tracks expenditures, prepares/submits budget estimates and ensures payment for services;
  • Completes necessary federal, state and local planning and reporting requirements;
  • Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers;
  • Conducts overall monitoring of programs in specific area of responsibility;
  • Serves as resource to clients and the community in area of expertise;
  • Provides after hours on-call coverage and responds to emergencies in child protective services and/or foster care.
Minimum Qualifications

The following criteria must be met and portrayed in application/resume in order to be considered for an interview.

Some Knowledge
  • Social work principles and practices;
  • Human behavior and motivational theory;
  • Social, economic, and health problems.
Skills
  • Operating a motor vehicle and personal computer with associated software.
Demonstrated Abilities
  • Communicate effectively both orally and in writing;
  • Interview, assess needs, counsel, and refer clients to other resources as needed;
  • Develop and implement service plans in order to insure the delivery of appropriate services to the client;
  • Make sound judgments within the framework of existing laws, policies, and regulations;
  • Respond to the client's emotions in order to accomplish services objectives;
  • Plan and manage own work activities including service delivery, preparing reports, and correspondence, record keeping responsibilities, and related activities;
  • Establish and maintain effective relationships;
  • Stay abreast of current trends and developments in the social work field.
Education and Experience
  • Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22

    VAC
    40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services.
  • Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.
Special Requirements
  • Valid Virginia driver's license with driving record that meets agency standards;
  • All applicants are subject to a DMV/driving record check and CPS and Criminal History Search. The investigation may include fingerprint check (State Police, FBI); employment verification; verification of education (relevant to employment); and other checks requested by the hiring authority.
Special Instructions to Applicants
  • This is an in-office position
    - Teleworking not an option;
  • Applications for this position must be submitted electronically through this website
    - Hard copies cannot be accepted;
  • This website will provide a confirmation of receipt when the application is submitted for consideration;
  • Refer to your online account for the status of your application and this position;
  • Consideration for an interview is based solely on the information provided.
Agency Address
  • 17100 Monument Circle, Suite A, Isle of Wight, Va 23397
  • In-Person Interview
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