Rapid Rehousing Case Manager

Location: Dumfries

About ACTS

ACTS (Action in Community Through Service) is a nonprofit serving Prince William County, Manassas, and Manassas Park since 1969. Its mission is to help individuals and families in crisis move toward safety, stability, and self-sufficiency.

The Rapid Rehousing Case Manager provides case management services to clients currently receiving ACTS Housing Services and community participants who have been provided housing services through ACTS. This position is also responsible for providing Housing Location Services to all clients referred to the RRH Program by any participating RRH Provider throughout the County.

Benefits and Rewards:

• Full health insurance options with generous employer contribution for medical and 403(b) matching.

• Paid vacation and sick leave, personal time, paid lunch, comp time and Birthday time off!

• Additional time offfrom December 25 – January 1.

• Grow your skills with free, award-winning training.

• Use your talents in a successful organization with over 50 years of significant impact in the community.

• Earn CPR, First Aid, and Narcan certifications, as well as other human service training.

Position Title and Department:
Rapid Rehousing Case Manager;
Housing Services Compensation Range: $57,002.44 per year, based on bilingual capability in English and Spanish, French or Arabic and additional educational degree of value to ACTS.

Reports to:

Housing Director Hours per week and

Schedule:

40 hours; M-F 8 a.m.

- 4 p.m. Flexibility for client needs or events requireFLSA Classification:
This position is salaried (not overtime-eligible).Essential:
No

Client Contact Position:
Yes Driving required:
Yes Personal vehicle required:
Yes

Location:

Manassas Effective Date: 7/1/2026

Supervisory Responsibilities:

None

Essential Functions:

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Assessment/Intake

Conducts comprehensive initial screening process to determine eligibility for program services, providing assessment, intake and enrollment where appropriate.

Assist client in developing Individual Service Plan (ISP), assess progress and problem-solving barriers to self- sufficiency regularly.

Monitors client’s compliance with Program Agreement.

Case Management Service Delivery

Serves as an advocate and liaison for assigned caseload clients receiving ACTS Housing Services.

Provides Housing Location Services to include but not be limited to:

Seeking and securing new housing opportunities and resources to assist homeless households,

Maintaining on-going relationships with landlords and other housing providers,

Acting as the liaison between landlords and homeless households, and

Negotiating leases on behalf of homeless households in collaboration with the household and PWA CoC

Provides education and information in building client self-sufficiency around family systems, housing, budgeting, employment, educational training, health and other human services with an emphasis on long‑term housing and economic stability.

Makes referrals to other services as needed and works with other community partners to provide collaborative services to clients.

Executes their assigned program funding within the approved budget and in compliance with funding source requirements.

Evaluation

Enters and updates information into the Homeless Management Information System (HMIS), SharePoint and other client databases as required.

Maintains client files in accordance with ACTS guidelines and other accrediting agencies for program and grant requirements.

Training/Supervision

Participates in regular supervision with Program Supervisor by providing regular updates and preparing case presentations.

Completes required 40 hours of training annually including CPR, First Aid and NARCAN certification and other human service trainings.

Outreach

Promotes community awareness about homelessness and human services.

Attends staff meetings, community meetings, training and other agency related activities as required.

Conducts ongoing outreach to establish/foster a network of community resources and services.

Performs other duties as required.

Required Knowledge, Skills, and Abilities:

• Excellent verbal and…