Area Manager- E-commerce-Wed-Sat, Night Shift

Area Manager

The Area Manager is responsible for leading and developing a team of front-line associates and team leads while driving operational excellence within assigned warehouse functions in a fast-paced fulfillment and distribution environment. This role owns daily execution of safety, quality, productivity, and customer service objectives, ensuring operational goals are consistently achieved while fostering a culture of accountability, engagement, and continuous improvement.

The ideal candidate thrives in a high-volume fulfillment environment, demonstrates strong leadership capabilities, and has experience supporting e-commerce, omnichannel, or direct-to-consumer (DTC) operations where speed, accuracy, and customer satisfaction are critical. This individual is passionate about developing talent while delivering measurable business results through data-driven decision-making and continuous improvement.

This position follows all corporate and site-specific Good Manufacturing Practices (GMPs) and actively promotes a strong safety and compliance culture.

Work Location:

Henrico, VA

Work Schedule:

Wed-Sat | 7:00 PM – 5:30 AM

Compensation/Benefits:

Attractive annual salary of $63,000–$75,000 plus bonus opportunity, with benefits including PTO, sick time, corporate holidays, medical, dental and vision insurance, 401(k) matching, and more. Compensation is based on experience, skills, and education.

• Lead and oversee daily operations within assigned inbound, outbound, fulfillment, or distribution functions to ensure safe, efficient, and customer-focused execution
• Drive performance against key operational metrics including safety, quality, productivity, cost, throughput, labor utilization, and on-time customer delivery
• Lead operations within a fast-paced e-commerce and fulfillment environment, ensuring customer orders are processed accurately, efficiently, and on time while meeting service-level agreements (SLAs)
• Manage, coach, and develop front-line associates and team leads, creating a high-performance culture focused on accountability, engagement, and continuous learning
• Conduct daily shift huddles, floor walks, and operational reviews to communicate priorities, identify risks, and ensure execution of standard work
• Monitor workflow, staffing plans, and labor allocation to optimize operational performance and support changing business demands during peak and ramp periods
• Utilize data and performance metrics to identify opportunities, investigate root causes, eliminate process bottlenecks, and implement sustainable corrective actions
• Partner with Operations Managers, Industrial Engineering, and Continuous Improvement teams to drive productivity gains, process standardization, and operational excellence initiatives
• Champion a safety-first culture by ensuring compliance with all company policies, safety standards, GMP requirements, and regulatory guidelines
• Support talent development through coaching, performance management, succession planning, and leadership development activities
• Drive associate engagement by fostering an inclusive work environment that encourages collaboration, recognition, and continuous improvement
• Lead execution during peak volume periods, operational ramp-ups, and new customer implementations while maintaining service and productivity expectations
• Collaborate cross-functionally with Human Resources, Safety, Maintenance, Quality, and Site Leadership teams to resolve issues and improve overall site performance
• Serve as an escalation point for operational challenges and take ownership of delivering timely, effective solutions that support customer commitments
• Promote a culture of operational discipline, customer obsession, and continuous improvement throughout the shift

• Experience leading teams in a high-volume e-commerce, omnichannel, direct-to-consumer (DTC), retail distribution, or fulfillment center environment
• Experience managing operational metrics such as productivity, throughput, order cycle time, quality, labor utilization, and customer service performance
• Experience with Warehouse Management Systems (WMS), labor management tools, and data-driven…