Facilities Coordinator

If you are fueled by delivering great customer service and take pride in quality results, this is the place to make your impact.

We are looking for a dependable, customer-oriented professional with experience in residential construction and warranty support. The ideal candidate shows strong communication skills, quickly addresses issues, and works well both independently and as part of a team, including subcontractors. Technical skills, attention to detail, and bilingual abilities are a plus. We are open to providing training for a qualified candidate with similar experience.

About San Joaquin Valley Homes

At San Joaquin Valley Homes, we are dedicated to building not just houses, but homes where families can thrive. Founded in 2013, our company has established itself as a trusted leader in the residential construction industry throughout the San Joaquin Valley.

Our Mission

Our mission is to create high-quality, sustainable homes that meet the diverse needs of our community. We believe in the importance of craftsmanship, innovation, and customer satisfaction, ensuring that every home we build reflects our commitment to excellence.

Our Values

Integrity:
We uphold the highest standards of honesty and transparency in all our dealings.

Quality:
We prioritize superior materials and workmanship.

Community:
We are passionate about giving back to the communities we serve, supporting local initiatives, and fostering relationships with our neighbors.

Collaboration:

We believe in teamwork and open communication, working together to achieve common goals.

About the Role:

This role supports homeowners by managing warranty claims, coordinating with subcontractors, and performing light finish work as needed. The ideal candidate brings technical expertise, strong communication skills, and a passion for delivering excellent service.

Duties and Responsibilities:

Provide responsive, prompt customer service to homeowners, resolving warranty issues and coordinating repairs. Collaborate with subcontractors to ensure timely and high-quality service delivery. Perform light finish construction work and on-site assessments as needed. Manage warranty claims and conduct product defect analysis. Maintain accurate records using CRM software and Microsoft Office tools. Ensure compliance with construction codes, safety regulations, and quality standards.

Requirements:

High school diploma or equivalent; associate degree or technical certification in construction technology preferred. Minimum 2+ years of solid experience in customer service, building maintenance, or the construction industry. Knowledge of residential construction practices, materials, scheduling, and warranty processes. Certification in construction inspection, quality control, or related technical areas. Proficiency in CRM software and Microsoft Office applications. Ability to perform independent on-site inspections and communicate technical information clearly.

Bilingual skills preferred to support a diverse customer base.

Physical Requirements: Ability to safely operate a company vehicle and travel to multiple residential communities. Ability to enter and move throughout homes, including navigating stairs and tight or confined spaces. Ability to lift, carry, push, or pull tools and materials up to 25–50 lbs as needed for repairs. Ability to bend, kneel, crouch, reach, and perform hands‑on warranty service tasks. Ability to stand, walk, and conduct inspections for extended periods.

Ability to work indoors and outdoors in varying environmental conditions. Ability to use hand and power tools requiring manual dexterity and controlled movement. Ability to communicate effectively with homeowners, including typical vision and hearing (with or without reasonable accommodation).

What We Offer

At San Joaquin Valley Homes, we value our team and offer a comprehensive salary and benefits package:

Starting Compensation and Benefits: Salary Range: $40,000.00 to $60,000.00 Annually. The starting annual salary is based on experience, plus+ year-end bonus opportunities.Health Coverage: Medical, dental, and vision insurance.Life Insurance: Base life insurance is provided at no cost to…