Educational Services It Technician

Bring your service‑oriented attitude, desire to solve problems with facts and data, and out‑of‑the‑box ideas to an expanding Managed Service provider that is looking for explosive business growth.

We are seeking an Educational Service IT Technician to join our Operations Team. You will be greeted on Day 1 with a job‑specific training program designed to prepare you to manage and maintain clients’ networks with support from a team that has amassed over 70 years of combined experience in the IT Services industry.

After completing training, you will spend your days resolving educators’ support requests processed through our ticket queue and ensuring the network is meeting clients’ needs in every aspect.

We are Valley Expetec, a growing Visalia, CA‑based IT Management Company established in 1994. We offer a highly competitive compensation program with income commensurate with experience. In addition, our benefit packages include health insurance plans, 401(k) Retirement Plan, Corporate Wellness Programs, and Team Lunch every Friday.

• Vocational training in computer science or a related field, and two years of routine IT support experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job, such as those listed above.
• A+, Network+, MTA Certifications, or equivalent field experience
• Educational Software and Applications such as School Information Systems (SIS), Clever, G‑Suites, GoGuardian, etc.
• Demonstrated experience working in current Windows Operating Systems
• People‑oriented, team player who mixes well with colleagues and clients
• Consistent and steady work ethic
• Ability to reconcile fact from emotion and make decisions accordingly

• A focus on industry‑specific training that will ensure continued technical growth from Day 1
• Leading‑edge service coordination and automation that will give you the tools you need
• Documented SOPs so that you don’t have to spend your time reinventing the wheel or figuring out things that should be done
• Established Sales and Marketing Team, creating and closing opportunities, so that you can focus on your job – Servicing our Existing Clients
• Competitive salary and benefits

Full‑time

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• 8‑hour shift

In person