Field Service Technician

Job Overview

Join to apply for the Field Service Technician role at Avure HPP
. The JBT Marel is one of the largest solutions providers to the global food processing industry, serving the fruit, vegetable, meat, poultry, seafood, and bakery sectors. JBT Marel offers growth potential in a company with unique technology, frequent company-sponsored events, and a competitive benefits package.

• Competitive health and welfare benefits
• Three medical coverage options through United Healthcare
• Two dental coverage options through Delta Dental
• Vision coverage through VSP
• Paid holidays
• Paid vacation
• Company-paid Short‑Term Disability, Long‑Term Disability, and Life Insurance
• 401(k) retirement plan with company match up to 6.5%
• Tuition Reimbursement (eligible after 2 years)
• Employee discounts on products and services such as event tickets, personal cell phone service, car insurance, and more

The Field Service Technician will be responsible for customer site installation, commissioning, training, retrofits, service, and preventative maintenance. Projects range from a few days to four weeks. When not at customer locations, technicians handle platform testing, customer support, and in‑house support for other departments.

• Participate in and complete all required training, including domestic and international assignments.
• Perform maintenance on JBT Marel’s leased equipment as directed by the Service Supervisor or Service Manager.
• Maintain customer‑owned equipment within the scope of JBT Marel’s responsibility.
• Avoid customer downtime due to equipment failure at customer plants.
• Calibrate leased and sold equipment and automation systems.
• Maintain parts inventory, update GMS, order parts, and report shortages in the organized stockroom.
• Submit reports to JBT Marel and customers as directed.
• Assist in equipment installation.
• Manage overhauls of sold and leased equipment to JBT Marel and customer standards on schedule.
• Collaborate with all JBT Marel departments to ensure effective communication between the customer site and JBT Marel.
• Promote and maintain a positive business relationship with the customer to advance JBT Marel’s brand.
• Adhere to customer‑specific regulations and safety regulations.
• Gain knowledge of customer‑leased and sold equipment used in citrus processing, cleaning, sterilizing, and filling operations.
• Attend customer meetings on juice room operation and related equipment.
• Report sales opportunities to the Service Manager and Sales Director.

• 3–5 years of experience as a Field Service Technician, preferred.
• Associate’s (AS) or Associate’s of Applied Science (AAS) degree or equivalent work experience.
• Willingness to travel as requested by supervisor or required by job expectations.
• Carry a company‑provided cell phone at all times for customer emergencies.
• Availability for emergency calls 24 hours a day.
• Capacity to work up to 12 hours per day, seven days per week.
• Valid HI driver’s license within three months of assignment to a customer plant.
• Maintain the company vehicle in a clean and up‑to‑date condition.
• Accept additional job tasks assigned by the Service Manager or direct supervisor.
• Project proper personal image of self and JBT Marel.
• Provide own hand tools.
• Work independently.
• Communicate issues to supervisor or Service Manager promptly.

JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.

We make hiring decisions based solely on qualifications, merit, and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact us at