Assistant Shop Manager - lia Mall

See's Candies

Work is Sweet! ’Quality without Compromise’ is the guiding principle at See’s Candies. Since 1921 our confectionery has built a reputation for the highest quality candy and superior customer service.

As a Retail Assistant Manager you support the overall operation of the retail location. Working closely with the Shop Manager you help achieve sales targets, maintain excellent customer service and ensure smooth day‑to‑day operations. This role includes leadership responsibilities and active involvement in various aspects of retail management.

• Assist the Shop Manager in providing effective leadership to the retail team, fostering a sales‑focused and customer‑focused environment.
• Set an example by achieving daily, monthly and annual sales goals.
• Communicate and implement company direction, policies and programs.
• Delegate tasks, ensure team compliance and provide necessary follow‑up.
• Assist in resolving customer and employee concerns in a professional and timely manner.
• Aid in training and developing team members on company programs, policies and procedures.
• Provide support and feedback to team members to enhance their performance and growth.
• Assist in recruitment efforts by identifying and recommending qualified candidates for employment.
• Ensure compliance with company policies, procedures, ethical standards and safety protocols.
• Assist in monitoring and controlling expenses to meet budgetary goals.
• Support procedures related to cash handling, protection of company assets and banking.
• Assist in maintaining accurate timekeeping records and promptly approving weekly payroll.
• Ensure compliance with state and federal laws related to wages and breaks.
• Collaborate with the Shop Manager and District Sales Managers to create and implement weekly work schedules.
• Assist in managing paperwork to meet established deadlines, including banking, new hires and inventory.
• Other duties as assigned.

• Minimum 1 year of retail management experience.
• Proven success in developing, motivating, training and coaching employees.
• Excellent customer service, communication, organizational skills, strong cash handling and merchandising ability.
• Ability to follow, implement and enforce company policies and procedures.
• Strong work performance.
• Proven ability to grow the business by seeking sales opportunities and developing a sales‑driven team.
• Proven ability to learn new technologies quickly and manage change efficiently, proactively and positivelyli>
• Physical ability to carry out essential functions of the job, including packing candy, stocking shelves, ringing sales, standing, or walking the shift and lifting up to 25 pounds frequently.
• Flexibility in working hours, including weekends and holidays.
• * Internal applicants must be in good standing.

The pay rate for this position is $27.73 per hour.

Join the See’s Candies family and be part of a tradition of sweetness that has delighted generations!

Equal Opportunity Employer (EOE)

See’s will consider qualified applicants with criminal histories in a manner consistent with applicable local, state or federal laws.