Social Services Worker II

Extra Help Position

Employer:

County of Tulare

Salary: $25.00 Hourly

Location:

Visalia, CA

Job Type: Extra Help

Job Number: EH-044422-26

Department:
Health and Human Services Agency

Opening Date: 01/15/2026

Closing Date:
Continuous

• Manage a case load which includes cases of moderate difficulty involving basic types of social service problems.
• Interview clients to ascertain the nature of their problems, determine social service needs, develop service plans, and carry out basic social service treatment plans.
• Assist applicants and recipients in utilizing available resources for their needs.
• Interpret policies, rules and regulations of the department to clients and others.
• Make home calls in connection with case work assignments.

Education:

Equivalent to completion of two (2) years of college level study in the behavioral or social sciences or a closely related field.

Education Equivalency:
Directly related program specific experience may be substituted on a ratio of one (1) year specific experience equivalent to one (1) year of education.

Experience:

One (1) year of experience equivalent to a Social Services Worker I in the County of Tulare.

Equivalency for

Experience:

One (1) year of directly related program specific experience may be substituted on a ratio of (1) one year of experience equivalent to a Social Services Worker I in the County of Tulare.

Knowledge of:

• Basic social service principles and practices.
• Counseling methods and techniques.
• Interviewing methods and techniques.
• Basic math including addition, subtraction, multiplication, and division.
• Caseload management methods and techniques.
• Community resources available to assist clients.
• Terminology and vocabulary relevant to social work and social service programs.
• Components of treatment plans and their development and implementation.

Skill/Ability to:

• Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers.
• Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment.
• Develop, implement and monitor treatment plans.
• Identify the need for social services.
• Interview and counsel clients to obtain information and assist with problem solving.
• Research and define problems, collect information, organize and analyze material, draw valid conclusions and formulate recommendations.
• Negotiate with clients, establish goals and objectives and come to an agreement on a plan of action for resolving their problems.
• Manage a caseload.
• Read, interpret and apply laws, rules, regulations, policies and procedures.
• Write clear, concise and grammatically correct case narratives, reports, records and correspondence.
• Follow verbal and written instructions and seek guidance when appropriate.
• Retain and recall information.
• Adjust to changes in workload, coordinate work with others and work under stress of meeting deadlines.
• Organize work in a step-by-step order.
• Establish rapport and maintain effective working relationships with others.
• Use patience, tact and courtesy in dealing with people under various circumstances and under emotional stress.
• Keep systematic and accurate records.
• Maintain confidentiality of all information and materials.
• Work under stressful situations.

License or Certificate:
Possession of, or ability to obtain, an appropriate, valid California driver's license.

Desirable Employment Standards

Knowledge of:

• Applicable federal, state, and local laws, rules and regulations.
• Dynamics of child abuse and neglect.
• Problems faced by the aged.
• Problems faced by the long term unemployed.

Skill/Ability to:

• Speak, read and write Spanish, Hmong or other client language.
• Plan, organize and make effective presentations.

Conditions of Employment

Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.

College Cost Reduction Access Act

This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: (Use the "Apply for this Job" box below).-service

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