Customer Service Representative

Ultimate Staffing Services is actively seeking a dedicated Customer Service Representative to join their client’s team in Vista, California. This role is ideal for someone passionate about providing exceptional customer service and looking to make a positive impact on customer interactions. The position offers an engaging work environment where team collaboration is highly valued.

• Respond promptly to customer inquiries through various communication channels.
• Assist customers by addressing questions and resolving issues to ensure satisfaction.
• Maintain accurate and up-to-date customer records in the company database.
• Collaborate effectively with team members to enhance service delivery.
• Adapt to different customer situations and find appropriate solutions.
• Ensure all interactions align with the company's standards and policies.
• Provide feedback on customer interactions to improve service processes.
• Maintain a professional, patient, and polite attitude during customer interactions.

• High School diploma or GED required.
• Previous experience in a customer service role is preferred.
• Excellent communication skills, both verbal and written.
• Strong problem‑solving abilities and attention to detail.
• Proficiency in Microsoft Office Suite and ability to quickly learn new systems.

Pay in the range of $19 – $21 per hour

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.