Guest Services Representative American Adventure Expeditions

Job Purpose:

To be the smiling faces and helpful voices of AAE!!! Providing a positive, helpful, and courteous experience for all AAE guests all while adhering to the mission statement of American Adventure Expeditions:
To build connection through hospitality focused outdoor adventures!

• Maintaining a positive attitude that exemplifies excellent customer service at all times.
• Answering phones and booking reservations
• Assisting AAE guests in the check-in process.
• Timely replies to all information and brochure requests.
• Organizing and cleaning of the office retail area, including guest restrooms.
• Maintenance of property including trash removal, watering flowers, etc.
• Stocking and organizing retail merchandise and food in retail area.
• Maintaining an accurate customer database within the on-line reservation system by entering information from rafters’ waivers.
• Preparation and packing of all lunches and additional meals.
• Complete all daily cash and duty reports.
• Performing weekly inventory reports.

This is a full time seasonal position from May 1st through Labor Day weekend that starts at $16.00 / hour, but each employee will be paid based on their previous experience and performance.

The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.