QA Supervisor

Posted Thursday, July 2, 2026 at 10:00 AM

Become part of a team that champions wellness worldwide. CAPTEK® Softgel International is a global leader in the development and production of high-quality nutraceutical supplements. As a contract manufacturer organization (CMO), we collaborate with innovators from some of the world’s most successful brands.

The QA Supervisor will work with and assist QA management in project management, development, implementation, and enforcement of quality policies, procedures, and programs. The QA Supervisor shall assume the responsibilities for overseeing CAPTEK's internal QA matters.

• The QA Supervisor is responsible for supervising all QA Leads and Technicians, scheduling and coordinating work assignments for the department/shifts.
• Assure compliance with quality requirements.
• Plan and set goals and objectives for the department.
• Conduct job performance reviews.
• Initiate disciplinary actions and investigate incidents when required.
• Trend and drive the site's internal quality performance.
• Perform and/or coordinate training of department personnel, as needed.
• Responsible for interviewing and hiring personnel.
• Conduct investigations concerning operational problems, customer complaints, non-conformances, failures, and/or any other quality investigations; the QA supervisor is responsible for performing complaint investigation.
• Assist in the development of corrective actions, implementation, and follow-up of corrective actions.
• Assist in revising and approving quality and process control procedures.
• Participate in developing, interpreting, and implementing policies and procedures for the area of responsibility.
• Analyze quality data and make recommendations for improvement.
• Assist in preparation of customer and regulatory audits.
• Decide on approval/disposition of the products.
• Perform other related duties as assigned by VP of Quality and Compliance.

Monitor HACCP and Food Safety compliance.

• Minimum of 5 years relevant work experience with 1 year in a supervisory role.
• Experience managing and scheduling a shift of five (5) or more employees.
• Experience in training personnel.
• Good attendance and punctuality.
• Ability to follow instructions.
• Excellent organizational skills, attention to detail, ability to work effectively in a fast‑paced environment.
• Strong proficiency in using Microsoft Word, Excel, Outlook, and PowerPoint.
• Effective leadership.
• Ability to set priorities, be flexible, multi‑task, and meet deadlines.
• Ability to manage time and work under pressure with minimal supervision.
• Strong working knowledge of quality systems.

• Minimum AA degree in health science or related discipline. Bachelor's degree preferred. Two years of work‑related experience may substitute for one year of a college education.
• Working knowledge of cGMPs and FDA regulations
  ASQ CQA and/or CHA certification preferred

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts, fumes or airborne particles and risk of electrical shock.

The noise level in the work environment is usually moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.