Manager-Quality

Title: Manager-Quality
Location: Vista, CA
Position Type: Full time
Requisition : R0015005

Sonaca North America is driven by a passion for innovation and a commitment to excellence. As a leading provider of aerospace and defense solutions, we are dedicated to making air and space travel safe and sustainable. We have 11 locations across North America and our engineering expertise and operational excellence set us apart from the competition.

Since the beginning in 1948, we have a proven track record of delivering high-quality products and services that are reliable, safe, and efficient. Our team of experts is dedicated to staying ahead of the curve in the aerospace and defense industry, utilizing the latest technologies and processes to ensure that we deliver the best possible solutions to our customers.

We are currently seeking a Quality Manager
. This position is responsible to lead the total plant Quality Assurance / Quality Control system. This includes all traditional quality verification activities such as receiving and in-process inspection; test, audit, and repair activities; continuous improvement; product launch; supplier quality; and quality system compliance.

Our Quality Manager plans, coordinates, and directs the facility quality control program, ensuring continuous production of products consistent with established standards by performing the following duties personally or through subordinates. Acts as focal point for inter-plant communication and plan development, assuring a cohesive Sonaca North America approach to meeting its and its customers' quality system requirements.

• Ensure that processes needed for the Quality Management System (QMS) are established, implemented, and maintained.
• Promote awareness of customer requirements throughout the organization.
• Develop, collect, and report performance metrics to senior management, including defect and scrap data and corrective action status.
• Provide budgetary inputs for training and ongoing quality assurance activities to meet near and long-term contract requirements.
• Establish systems for data collection and analysis, then use that data to drive continuous improvement activities.
• Lead and monitor Corrective Action Requests (CAR) and Root Cause Corrective Action (RCCA) activities for systemic issues and ensure robust product and process improvements.
• Plan, lead, and measure process and voice of customer performance and quality system effectiveness, adjusting strategy and/or procedures as necessary.
• Lead proactive quality improvements through the proper execution of Advanced Product Quality Planning (APQP) within the facility to ensure flawless launch of new products and manage quality deliverables associated with product and process design changes.
• Analyze existing quality procedures and systems to determine compliance with customer requirements.
• Develop or enlist support to create revisions to procedures or formulate new procedures, including delineation of responsibilities and technical instructions.
• Oversee inspections of raw materials, materials in process, and finished products.
• Develop quality standards and protocols for quality assurance testing models.
• Formulate quality control objectives for the facility, such as defect reduction and operator certification, and coordinate the objectives with production management to maximize product reliability and reduce rework, scrap, and escapements.
• Communicate performance expectations and results, coach individuals and teams toward achievement, and hold them accountable using positive reinforcement or disciplinary action as necessary within company policy.
• Foster a cohesive team environment building confidence and morale among inspection personnel and between inspection and manufacturing/support personnel.
• Train and direct QC personnel in inspection and testing of work-in-process and finished products, ensuring continuous control and consistency in interpreting quality requirements.
• Ensure QC personnel devote sufficient time to the orientation and training of manufacturing personnel on product quality and inspection methods.
• Induct new staff to QMS role responsibilities and provide ongoing update training.
• Investigate and respond to customer complaints regarding quality, including technical responses, on-site visits, negotiation with customer quality representatives, and reporting of process capability.
• Develop a professional relationship with manufacturing management to facilitate coordination of functions and establish responsibilities, procedures, and criteria for achieving quality and manufacturing objectives.
• Analyze constraints of existing quality department processes and develop strategies to address and resolve them, including backlog monitoring and staffing adjustments.
• Develop or assist with training and workshops to keep personnel knowledgeable about Sonaca North America's quality system and procedures.
• Maintain training resources in accordance with established…