Account Executive - Telecom, Media and Technology- Consulting Services

Enterprise Account Executive (TMT) - Bay Area California

New Rocket is the AI-first Elite Service Now Partner that activates real value on the Now Platform. As a trusted advisor to enterprise leaders, we combine industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence.

With two decades of experience guiding clients to realize the full potential of the Service Now AI Platform, New Rocket is one of the largest pure-play Service Now partners. We are uniquely focused on enabling enterprises to adopt AI they trust—AI that delivers lasting business value.

New Rocket is proud to be an Anthropic partner/vendor. Through this relationship, we are expanding our ability to help enterprise clients responsibly design, deploy, and scale AI solutions powered by Claude and other leading AI technologies. Our AI Foundry teams apply Anthropic-aligned practices across prompt and context engineering, retrieval-augmented generation (RAG), agentic workflows, tool use, structured outputs, model evaluation, security, governance, and human-in-the-loop controls.

We #Go Beyond Workflows  to create new kinds of experiences for our customers.

As an Account Executive focused on Technology, you will drive new business across software, cloud infrastructure, semiconductor, and platform companies operating in one of the most demanding buying markets in the world. Pressure to adopt AI responsibly, cost discipline after a decade of expansion, and the consolidation of sprawling internal tooling are creating real demand for workflow transformation. Your territory will be anchored in the San Francisco Bay Area on a designated set of named technology accounts — complex operating environments where New Rocket's workflow and AI services have a clear and defensible value story.

This is a hunting seat. You will own a named list of accounts, build pipeline sourced via multiple channels including direct prospecting, partner-driven, marketing-supported, and events. You will carry a new-business number. If you understand how technology companies actually run, have existing relationships in the sector, and can position workflow and AI-enabled services as a path to operational scale rather than a platform purchase, this role is for you.

• Build and execute territory plans across a designated set of named technology accounts, covering near-term pipeline opportunities and longer-horizon relationship development
• Prospect directly and relentlessly, self-sourcing pipeline through outbound calling, email, social selling, industry events, and your own network, as well as working the parnterships channel
• Develop relationships with key executive buyers — CIO, CTO, COO, CISO, CFO — particularly within companies consolidating platforms, absorbing acquisitions, or scaling AI into production
• Lead account strategy by mapping stakeholder relationships and coordinating a virtual team across Solutions Consultants, Solutions Specialists, Customer Success, and Alliance partners
• Position New Rocket's workflow and AI services against technology-sector operating challenges: engineering and IT service operations, security operations, developer and employee experience, customer support at scale, and data readiness for AI
• Sell the full services portfolio — advisory, implementation, expansion, and managed services, including agentic and AI-enabled workflow engagements — with Service Now and Anthropic as platforms you lead with, not the whole conversation
• Maintain a healthy, qualified pipeline and deliver accurate biweekly forecasts to sales leadershipile>
• Monitor the competitive landscape, market conditions, and platform and AI developments relevant to the technology sector
• Act as a sector SME, staying current on New Rocket's offerings, Service Now capabilities, Anthropic capabilities, industry trends, and client priorities

• 8+ years selling Service Now-related service, automation, or AI services, or competing SaaS platforms, with direct experience in technology or adjacent sectors
• Working fluency across two or more core Service Now domains such as ITSM, ITOM, CSM, HRSD, etc.
• Exi…