Pool Service Technician

About the Role

We are seeking a dependable, safety-conscious, and personable Pool Service Technician to join our growing team. In this role, you will be responsible for the routine maintenance, cleaning, chemical balancing, and repair of residential and commercial swimming pools, spas, and fountains. You will be the face of our company to our valued customers, and your commitment to quality, professionalism, and exceptional service will be essential to our continued success.

You will be joining a positive, supportive working environment where teamwork, respect, and a shared commitment to excellence are at the heart of everything we do. We take pride in the relationships we build — both with our customers and within our team.

• A positive, team-oriented work environment where your contributions are valued.
• Competitive pay with a clear path for advancement based on performance.
• Ongoing training and professional development opportunities.
• Company vehicle and equipment provided.
• Opportunity for growth within a stable and growing family-owned company.

• Perform routine pool, spa, and fountain maintenance including cleaning, vacuuming, brushing, and skimming.
• Test and balance water chemistry including pH, chlorine, alkalinity, and other chemical levels.
• Diagnose and perform repair work on pool equipment including pumps, filters, heaters, and automated systems.
• Identify and report equipment malfunctions or safety concerns to management promptly.
• Maintain accurate service logs and records for each customer account.
• Operate a company vehicle safely and responsibly to travel between customer locations on a daily basis.
• Greet customers professionally, answer questions, and provide guidance on pool care best practices.
• Uphold the highest standards of customer safety, ensuring all work is performed to code and best practices.
• Maintain a clean, organized service vehicle and ensure all tools and chemicals are stored properly.
• Represent the company with professionalism and a positive attitude at all times.

• Must possess a valid driver's license with a clean driving record — a background driving check will be conducted.
• Must be 18 years of age or older.
• Must be able to pass a pre-employment background check.
• Must be able to work outdoors in varying weather conditions for the majority of the workday.
• Must be able to meet all physical requirements of the position including heavy lifting, bending, and extended reaching.
• Must be personable, presentable, and professional at all times when interacting with customers.
• Must be reliable, punctual, and self-motivated with the ability to manage a daily service route independently
• Must have a reliable smartphone

Our customers are the cornerstone of our business. As a Pool Service Technician, you are often the primary point of contact between our company and our clients. We expect every team member to:

• Approach every customer interaction with a friendly, positive, and helpful attitude.
• Build and maintain strong working relationships built on trust, reliability, and respect.
• Present a clean, professional appearance at all times while on the job — including maintaining a neat uniform.
• Communicate clearly and courteously with customers, keeping them informed of any issues or service recommendations.
• Take pride in delivering an exceptional customer experience that reflects our company values.

The safety and well-being of our customers is our top priority. We hold ourselves to the highest standards and expect every technician to uphold them without compromise.

• Follow all safety protocols when handling pool chemicals and operating equipment.
• Ensure pools and equipment are safe for customer use following every service visit.
• Adhere to all local, state, and federal safety regulations applicable to pool maintenance and chemical handling.
• Report any potential safety hazards immediately and take corrective action where appropriate.
• Complete all work thoroughly and accurately — shortcuts that compromise customer safety are never acceptable.

This position requires daily operation of a company…