Warehouse and Shipping Operations Manager

Job Duties

• Manages the ERP Finished Goods Serialization operation including setting up/revising master data, transactions, and timely resolution of problems to ensure the daily shipping schedule is met.
• Manages employees responsible for ERP transactions involving order summaries, post goods issuance and completion of shipment documentation.
• Manages the finished product distribution hold process and the return/withdrawal process which includes the receipt, assessment and quarantine of physical units as well as management of unit level serialized data.
• Manages the sample removal process for finished goods including overseeing Quality transactions affecting inventory quantities.
• Oversees the creation of stock transport orders and deliveries for plant-to-plant shipments of finished goods. Maintains proper allocation of finished products for sales by using the Batch Allocation System once released by QA. Monitors and manages ERP IM and WM quantities, and negative inventory created by incomplete transactions.
• Reviews, implements, and maintains SOPs and job aides related to functional responsibilities. Collects, analyzes and prepares reports including but not limited to KPIs and facility utilization, as well as external reports for regulatory agencies as needed.
• Maintains and defines as per operational needs, materials flow, working warehouse areas, and coordinates equipment maintenance.

• 7+ years of experience and demonstrated success using ERP systems in a GMP warehouse / distribution environment.
• Solid knowledge of warehouse, distribution and logistics functions in a GMP environment.
• Knowledge of key functions/processes (e.g., Quality) having an impact on the raw material and distribution operations.
• Knowledge of, and experience dealing with customer and regulatory audits is.
• Must possess leadership and supervisory skills to lead, coach, and motivate along with demonstrating excellent interpersonal skills to relate to peers, various levels of management and key stakeholders.
• Solid working knowledge of MS Office applications, proficiency in Excel and demonstrated expertise in ERP as it relates to raw materials and finished goods.