Tech Officer: Network Field Operations

Job title: Tech Officer:
Network Field Operations

Job grade: OP1

Group/ BU: Openserve

Division: Openserve

Span of control: 0

Reports to: Management

REM

Functional Area:

Technical

To install/ recover/ repair/ maintain telephone equipment/ services/ cables/ wireless/ fibre technology and related products to satisfy customer needs.

OUTPUT 1
Co-ordinated Resources
SUB-OUTPUTS
Determine and analyse objectives Determine resource requirements
Identify available resources

Secure required resources
RANGE
Monetary
Mechanical aids

Storage and Packaging Material
OUTPUT 2
Maintained Resources
SUB-OUTPUTS
Inspect resources
Replace and secure resources
Comply to yard rules
Update records
Determine resource requirement
Maintain tool list
Check and clean tools / equipment
Replace faulty tools / equipment
RANGE
Equipment
Vehicles

Tools
Material
Yards
Test/safety equipment
Standard Tool Kit
Specialized Tools Accommodation
OUTPUT 3
Processed Documentation
SUB-OUTPUTS
Obtain/receive documentation
Update/verify completed documentation
Submit documentation
File documentation
RANGE
Commissioning/de-commissioning report
Quality/SHE/Productivity forms
Inspection forms / Tools / Vehicles
Damage/accidents reports
TBI reports
Loss control forms
Overtime
Request for material
Recoveries
Electronic Documentation
Compliance
Key and Control forms
Vehicle Logsheets
Daily worklog
IE 195
Power records
OUTPUT 4
Performed Network Inspections
SUB-OUTPUTS
Receive/ identify need
Obtain documentation
Execute inspection
Liaise with customers/contractors
Provide feedback to role players
RANGE
Access network
Bush cutting
Quality (360)
New Works
Acceptance Testing Cables identifying faulty cables

OUTPUT 5
Repaired/ Maintained Cable Network

SUB-OUTPUTS
Do quality (360) & Photo quality
Receive and interpret instruction and / or authorisation
Request and / or obtain material
Prepare / secure work area
Diagnose and localise fault and/ or task
Apply / adhere to SHE procedures
Complete task and / or repair fault
Update cable records
Rehabilitate work area
RANGE
Overhead distribution
Street distribution cabinet
Outdoor distribution points
Indoor distribution points
Cable, Underground / 4 pair UG MDF (Unmanned exchanges)

OUTPUT 6
Installed or Recovered Equipment and Systems
SUB-OUTPUTS
Receive and analyse request for installation or recovery
Obtain installation and recovery details
Perform pre-installation test on the Access Network

Install/ Recover equipment/systems Commission equipment/systems
Perform functional test
Handle keys / loose coins / Containers
Communicate with customer
Obtain installation clearance
Liaise with key role players
Clear work area
Restore working area/walls/floors
Inspect vehicle
Obtain material
Plan daily routine
Apply/ adhere to Safety Regulations and Standards
RANGE
All Payphone Equipment and Accessories
Ad hoc projects
Customer services

Loop extenders and amplifiers
Pair gain systems
Business Systems
ISDN (Basic Rate)
Value added products
TDMA
Pre Paid
SOR Systems
DECT / DRMASS / CT2

ADSL
Wi-Max
WCDMA
EMGW
TM (Telkom Mobile)
UMC
Party line systems
Terrestrial line/phone
Cabling / Indoor / Outdoor/FLLA

FUNCTIONAL KNOWLEDGE
ADSL;
Broadband Technologies; EMGW;
Equipment;
Installation/ Maintenance Procedures;
Legislative Technical Environment Terminology;
Network Infrastructure;
Policies and Procedures;
Products;
Safety Regulation and Standards;
Telkom Mobile Test Equipment; WCDMA;
Wi-max;
Wireless Technology; CLICK compliance, MiMix Vehicle Compliance
FUNCTIONAL SKILLS
Communicating;
Computer Literacy;
Hand/ Eye/ Ear Coordination;
Marketing Techniques;
Planning;
Problem Solving
ATTITUDES/ LEADERSHIP COMPETENCIES
Accountability;
Accurate;
Confident;
Continuous Performance Improvement;
Conscientious;
Customer orientated;
Diligence;
Honesty;
Initiative;

Proactive;
Respect;
Responsible;
Tactful;
Teamwork;
Trustworthy

NQF 4:
School leaving qualification:
National Certificate (Grade 12)/ National Senior Certificate/ National (vocational) Certificate and relevant modular training

OR (Internal) NQF 3:
School/ College/ Trade Certificates e.g. Grade 11 or N3 and relevant modular training

1 year experience

Outputs (continued):

OUTPUT 7
Repaired / Maintained Equipment/ Systems
SUB-OUTPUTS
Receive and analyse fault/ maintenance information
Diagnose / localise fault
Apply/ adhere to required SHE procedures

Repair or refer fault
Perform routine maintenance
Modify / upgrade
Conduct functionality tests
Inspect and Clean all Sub Assemblies
Perform manual test report
Recover / return faulty component
Handle…