System Administrator, Wabash

The System Administrator will interact with end users daily, either on the phone, or in person, to understand the situation and bring the issue to closure.

• Utilizing the monitoring system to validate system health and identify issues to be resolved
• Implement and troubleshoot cloud services (SaaS, IaaS)
• Troubleshoot and maintain a Microsoft Windows Server 2008R2 and newer environment.
• Demonstrate expertise in Layer 1, 2, and 3 network communications.
• Be qualified to provide network security advice to a broad range of clientele.
• Setting up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Installing and performing minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
• Maintaining records of daily communication transactions, problems and remedial actions taken, or installation activities
• Reading technical manuals, conferring with users, or conducting computer diagnostics to investigate and resolve problems
• Providing technical assistance and support; refer major hardware or software problems or defective products to vendors or technicians for service
• Developing training materials and procedures, or train users in the proper use of hardware or software
• Conferring with staff, users, and management to establish requirements for new systems or modifications.

Candidates will need to demonstrate the ability to communicate effectively, verbally and in writing, in English; must have good interpersonal skills and work well both independently and in team situations. Must also have strong troubleshooting skills in the areas of: operating systems, hardware, and software.

• Watchguard
• Cisco;
  Meraki
• ESET
• Hewlett-Packard;
  Dell
• VMware
• Microsoft
• Datto
• Shore Tel Phone Systems

• Active directory / DNS/ SSL certificates
• User and User Rights management / File System Rights (NTFS Permissions) Group policy
• Network implementation process/ Wireless infrastructure and configuration
• Basic wireless security
• Firewall deployment and configuration
• Backup systems and data backup management
• Server operating system troubleshooting and deployment

Please email resume to