Service Technician

Job Title

Service Technician

Buffalo, NY
- Elmhurst, IL
- Livonia, MI
- Indianapolis, IN
- Hamilton, OH
- Erie, PA
- Ithica, NY
- Buffalo, NY. In addition, we often need technicians who live well outside of our customer center location. For example, Toledo, OH, Erie, PA, Ithica, NY, and South Bend, IN. This role is typically not eligible for relocation. If a position is not currently open in an area, we will reach out to qualified candidates once an opening is available. We look forward to talking with you!

$25.00 - $35.00 per hour depending on qualifications and experience. This is a full‑time, hourly position.

Monday
- Friday 7:30 AM - 4:30 PM

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission‑critical flow creation and life science technologies – from compressors to precision handling of liquids, gases, and powers – to increase industrial productivity, efficiency, and sustainability.

Supported by over 80+ brands, our products are used in various end‑markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset.

The Field Service Technician for Ingersoll Rand’s Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.

• Perform preventative maintenance on Ingersoll Rand compressed air equipment.
• Interact with customers to address existing and unanticipated equipment concerns.
• Collaborate with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.
• Assist and train apprentices and Field Service Technicians.
• Effectively communicate verbally and in writing with customers and co‑workers.
• Provide technical assistance on equipment pre‑commissioning and start‑ups, installations, and repairs of compressed air systems, including hands‑on work to assure equipment operates to customer’s requirement with limited guidance from the Master Technician.
• Increase Ingersoll Rand customers’ awareness of how Ingersoll Rand products, services, and solutions, such as Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations.

• 2 years+ experience of troubleshooting industrial/commercial mechanical systems.
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
• On‑call availability: all service technicians are required to be on‑call, but you will not be on‑call for the first 90 days to get used to the schedule. On‑call weeks can be as often as every 4 weeks or greater than 4 weeks, determined by the hiring manager.
• Position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling, and regularly lifting and or moving weight limits in line with the safety policy.
• High School Diploma or equivalent required.

• Able to read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic Air Quality (system compressor/dryer – air treatment).
• Operating knowledge of Microsoft Office software and other basic computer usage. Working proficiency with handheld computer (i.e. Smartphone, iPad) and network bases.
• Maintain proper business travel practices in…