Community Assistant. Waco LilyLifestyle

Job Type

Part‑time

The Community Assistant provides high‑quality customer service to residents and administrative support to the office staff. The role is critical to the property’s reputation.

Runs a variable schedule of up to 29.5 hours per week, with rotating nights and weekends required.

Compensation: $14.00 plus bonus potential.

Preferred: community assistants to live onsite and be currently enrolled at the university.

The Outpost Waco is a housing community with 195 units and 543 beds, designed for Baylor University students.

• Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
• Participate and assist with the execution of marketing efforts on campus and in the community, customer appreciation events, and other special events.
• Respond to leasing inquiries from prospects by making appointments, conducting tours, maintaining show units, and completing follow‑ups with the potential resident.
• Assist with annual unit turnover and help execute move‑in/move‑out procedures.
• Complete administrative and front desk tasks and duties.
• Ensure accurate file documentation and assist in the collection of required fees in accordance with company policy.
• Seek feedback from residents and communicate it with the team.
• Respond to after‑hour emergency issues as needed.
• Perform other duties as directed by Property Manager.

• Prefer community assistants to live onsite and be currently enrolled at the university.
• Demonstrated ability to work in a growing, fast‑paced environment managing multiple projects simultaneously.
• Possess strong administrative, organization, and communication skills.
• Demonstrate a high level of integrity and professionalism.
• Be a self‑motivated individual and excel at working in a team environment.
• Have a positive and innovative approach to problem‑solving.
• Proficiency in all Microsoft Office programs:
  Excel, Word, PowerPoint, and Outlook.

Tailwind Group is an Equal Opportunity Employer.

We are not accepting resumes from recruiters or employment agencies for this position.