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Administrative Professional

Job in Waco, McLennan County, Texas, 76796, USA
Listing for: Heart of Texas Behavioral Health Network (Previously known as Heart of Texas MHMR)
Full Time position
Listed on 2026-06-04
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Healthcare Administration, Clerical, Administrative Management
Salary/Wage Range or Industry Benchmark: 15 USD Hourly USD 15.00 HOUR
Job Description & How to Apply Below
Position: Administrative Professional 354

Administrative Professional 354 (Waco, TX)

Perform complex administrative and/or technical program assistance work including direct client contact unique to a particular function within the agency. Work involves the application of knowledge and independent judgment in the implementation, application, and monitoring of complex rules and standards and the assurance of compliance with them. Works under the general supervision of an administrative superior, and is allowed considerable discretion in planning and arranging work according to standard procedures.

Responsibilities
  • Coordinate the many functions of the front desk at the Clifton Street Clinic, including scheduling for various staff agency wide as it relates to Admissions and Crisis Services.
  • Provide oversight of the timely completion of ANSAs, FAs, diagnostics, and appropriate assignments of clients required for admission to adult MH services agency wide as well as clients being seen by on site psychiatrist.
  • Conduct initial Financial Assessments for consumers seeking services and enter data into Center’s Financial Assessment software. Ensure phone numbers and addresses are updated in the Smartcare system and FA database.
  • Provide administrative support for Clifton Street Clinic, including answering incoming calls, assisting individuals with initial paperwork, directing individuals to appropriate staff based on needs.
  • Assist Clifton Street Clinic departments (Admissions, PATH, Housing, Wood Group) with receiving and distributing mail, filing, copying, answering a multi‑lined telephone system, taking and delivering messages, maintaining appointment schedules, and preparing correspondence.
  • Prepare vouchers and purchase orders for supplies, building maintenance, center vehicle repairs, etc.
  • Develop, coordinate, and maintain record‑keeping system for files and records.
  • Assist Unit Supervisors and Crisis Services Director with special projects and assignments.
  • Assist with filing in individual records as needed.
  • Assist with faxing, copying, and other custodial tasks as requested.
Knowledge, Skills, and Essential Functions
  • Considerable knowledge of office practices, agency procedures and policies, rules and regulations concerning work performed.
  • Ability to understand and follow departmental policies, procedures, and regulations.
  • Plan, assign, establish and maintain good public relations with community referral sources.
  • Less than 5% local travel required.
  • Ability to stoop, bend, sit, stand, keyboard effectively for prolonged periods, and lift up to 30 pounds.
  • Intermediate knowledge of MS Excel and ability to export reports to Excel.
  • Valid driver's license, liability insurance, and reliable transportation required.
Education and Experience
  • High school diploma or GED.
  • 2 years of administrative and clerical experience required.
Position Details

Position: 354

Hours: 8AM-5PM M-F

Salary: $31,200 annually / $15.00 hourly

Location: Waco, TX

Benefits
  • Employer paid Health Insurance
  • Employer paid Dental Insurance
  • Employer paid Life Insurance
  • Employer paid Short Term Disability
  • Employer paid Employee Assistance Program
  • Payroll Direct Deposit
  • 12 paid Holidays per year
  • Excellent 401‑K Retirement Plan (Center will contribute 12% of employee earnings)
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