Student Worker - Office Assistant - Ruth Collins Hall - BC

Student Worker
- Office Assistant
- Ruth Collins Hall - BC

Waco, TX, United States

Job Title:

Office Assistant
- Ruth Collins Hall - BC

Job Classification:
Administrative and Office Services, Student

Department:
Campus Living and Learning

Work Schedule:

Flexible hours, weekdays and weekends, between 5-20 hours per week, as works for the student

Desired Length of Employment:
Fall/Ongoing

Pay Rate: $8.00/hr

• In a student employee capacity, may perform or assist with similar functions of an administrative associate or office manager.

The Office Assistant (OA) position provides administrative support to on-campus communities at Baylor University, acting as a helpful resource and referral agent for residents, parents, visitors, and faculty/staff. OAs uphold Campus Living & Learning’s Customer Service Standards and play a vital role in safety and security by monitoring escort and visitation policies, verifying residents’ identities, and communicating concerns.

• Monitor door security and inform appropriate staff (e.g., Community Leaders, Residence Hall Director, Safety and Security Education Officers) if any issues arise.
• Provide administrative support to residents, including room access support (unlock codes) and checking out equipment.
• Assist in maintaining accurate log books for unlock codes, maintenance issues, equipment check‑out, lost and found, and gift registries.
• Be knowledgeable of on-campus locations and resources.
• Support residents in communicating issues of concern to other hall staff members.
• Enforce and uphold Campus Living & Learning policies and procedures.
• Complete other administrative tasks as assigned by the supervising RHD.
• Greet visitors with excellent customer service.
• Provide general office, administrative, or clerical support.
• Assist with handling incoming and outgoing correspondence, including phone calls, messages, and mail.
• Assist with routing and resolving questions or information requests.
• Assist with document preparation, filing, and office records.
• Ensure confidentiality of all pertinent information.
• Assist with office supplies and organization of common areas.
• Assist with data entry tasks, spreadsheets, and reports.
• Perform all other duties as assigned to support Baylor’s mission.
• Maintain regular and punctual attendance.

• Typing
• Ability to learn a computer program for Front Desk functions
• Ability to complete administrative tasks as requested
• Ability to provide customer service to a diverse population
• Ability to work on a team
• Time management
• Sound judgment to respond to needs or crises as they arise

Collins Residence Hall

Work Address: 1310 S 8th St, Waco, TX 76706