Mail Services Coordinator

Job Description Mailroom Specialist – Waco, Texas

We are looking for a Mailroom Specialist to support smooth daily operations by processing, delivering, and organizing mail for internal departments. This role requires attention to detail, reliability, and strong organizational skills to ensure efficient office communication.

• Processing incoming and outgoing mail
• Manually inserting all types of mail
• Picking up and delivering mail/parcels using a company vehicle
• Scanning and digitizing incoming mail for internal departments
• Sorting and processing returned mail
• Maintaining proper postage levels on meter machines
  
  Handling special mail types:
  Registered, Certified, Insured, Express Mail
• Delivering and picking up internal correspondence across departments
• Using computerized addressing systems (PAVE software)
• Assigning documents received in department systems
• Conducting all work in compliance with laws, regulations, and company policies
• Following the iA Financial Group Code of Conduct

• Strong attention to detail
• Clear written and verbal communication
• Strong problem‑solving and issue‑resolution skills
• Excellent organization and prioritization
• Ability to perform well under pressure and manage multiple tasks
• High school diploma or GED
• Mailroom experience (preferred)
• Good driving record
• Works well independently and as part of a team
• Adapts to procedural and organizational changes
• Positive, learning‑oriented attitude

• A work environment where learning and development merge with a collective pursuit of excellence
• A healthy, safe, fair, and inclusive workplace where your potential can grow
• Opportunities to work in a hybrid environment with flexibility
• Competitive benefits:
  • Flexible Health, Dental, and Vision insurance
  • 401(k) + company match
  • PTO plan
  • Employee and family assistance program
  • Ergonomic furniture program
  • Performance bonus
  • And more!

American-Amicable Life Insurance Company of Texas

American Amicable is a part of iA Financial Group, one of the largest insurance and wealth management groups in North America. Our headquarters is in Waco, TX. Tracing its roots back to 1910, the American-Amicable Life Insurance Company of Texas is a progressive special markets insurer. The Company offers innovative life insurance and annuity products developed to target the individual needs of protection, wealth creation, and estate preservation.

iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!

At iA American, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability. Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us.

Someone from our team will be happy to assist you.

Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H‑1B visas and participation in STEM OPT work authorizations.