Mail Services Coordinator

Mailroom Specialist – Waco, Texas

Build the future with us.

Are you driven by supporting smooth daily operations and eager to contribute to a company that helps its clients feel confident and secure about their future? As a Mailroom Specialist, you will play a key role in processing, delivering, and organizing mail that supports our internal departments and overall business operations. This position is a great opportunity to showcase your attention to detail, reliability, and organizational skills within a caring and trustworthy company.

• Processing incoming and outgoing mail
• Manually inserting all types of mail
• Picking up and delivering mail/parcels using a company vehicle
• Scanning and digitizing incoming mail for internal departments
• Sorting and processing returned mail
• Maintaining proper postage levels on meter machines
• Handling special mail types:
  Registered, Certified, Insured, Express Mail
• Delivering and picking up internal correspondence across departments
• Using computerized addressing systems (PAVE software)
• Assigning documents received in department systems
• Conducting all work in compliance with laws, regulations, and company policies
• Following the iA Financial Group Code of Conduct

• Strong attention to detail
• Clear written and verbal communication
• Strong problem‑solving and issue‑resolution skills
• Recognition for organization and ability to prioritize
• Performs well under pressure and manages multiple tasks
• High school diploma or GED (required)
• Mailroom experience (preferred)
• Good driving record
• Works well independently and as part of a team
• Adapts well to procedural and organizational changes
• Maintains a positive, learning‑oriented attitude

• A work environment where learning and development merge with a collective pursuit of excellence
• A healthy, safe, fair, and inclusive workplace where your potential can grow
• Opportunities to work in a hybrid environment with flexibility
• Competitive benefits including Flexible Health, Dental, and Vision insurance
• 401(k) with company match
• PTO plan
• Employee and family assistance program
• Ergonomic furniture program
• Performance bonus

Company:
American-Amicable Life Insurance Company of Texas.

Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations.

Posting End Date: .