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Lead Customer Service Advisor
Job in
Waco, McLennan County, Texas, 76710, USA
Listed on 2026-02-25
Listing for:
Pep Boys
Full Time
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Perform all Customer Service Advisor duties at an advanced level;
Mentor, train, and onboard Customer Service Advisors;
Serve as a key holder for the service center, responsible for opening and closing the store as scheduled;
Serve as the primary point of contact and leader on duty when the Service Center Manager is not present;
Partner closely with technicians and management to ensure accurate, efficient, and customer-focused service operations while identifying opportunities to drive sales and improve customer retention
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