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Bilingual Call Center Agent at Ideal Self Storage Waco, TX
Job in
Waco, McLennan County, Texas, 76796, USA
Listed on 2026-05-21
Listing for:
Carlsbad Tech
Full Time
position Listed on 2026-05-21
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Bilingual Call Center Agent job at Ideal Self Storage. Waco, TX.
We are looking for motivated customer service employees to join our growing team in our new call center. We are seeking an applicant with flexibility to work a varied schedule that includes 7 days a week, with working hours ranging from 6 am to 9 pm.
Responsibilities- Renting storage units and processing related documentation.
- Receiving and processing tenant payments in a timely manner.
- Investigating and resolving any tenant complaints or concerns promptly.
- Collaborating with Hub locations to review paperwork and conduct facility audits.
- Making collection calls to locations as necessary.
- Directing incoming mail and delivering it to the correct offices efficiently during working hours.
- Any other tasks assigned during the shift.
- No previous experience is required.
- Ability to build rapport with tenants.
- Ability to multitask and prioritize.
- Basic computer knowledge would be very helpful.
- Driver's license and reliable transportation.
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