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Policy Services Trainee — Customer Care

Job in Waco, McLennan County, Texas, 76796, USA
Listing for: Texas Farm Bureau - Insurance Agents
Apprenticeship/Internship position
Listed on 2026-08-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 32000 - 46000 USD Yearly USD 32000.00 46000.00 YEAR
Job Description & How to Apply Below

The Customer Care Representative Trainee (CCRT) at Texas Farm Bureau Casualty Insurance Company in Texas is responsible for providing primary support for members, agency force, and county staff in an omni-channel contact center. You will assist with policy transactions, billing inquiries, online services, and data entry in policy systems.

Ideal candidates have a high school diploma, a Texas license within 90 days, and call center experience.

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