Marketing and Public Relations Director Job Waco area,Texas USA,Customer Service/HelpDesk

DS Team Experience

What You’ll Do:

The first impression our company makes on potential new clients is through our New Client Specialists.
Through care and compassion, they create a safe space for callers to share their stories and pinpoint the critical facts that will determine if Daniel Stark is the best firm to assist them.
However, the care does not stop there.
Here at Daniel Stark Law, you, as a team member, will always find that care and compassion as you live out our core values.
You’ll have a team lead who invests in your personal and professional development.

The Breakdown:

Evaluate incoming streams of leads with a sense of urgency Walk-ins, phone calls, texts, emails Gather critical information from potential clients (in person or over the phone) Develop a deep understanding of various injury cases Speak and listen to potential clients with meticulous detail and compassion as they struggle with unexpected life changes Lead potential clients through the decision to hire our law firm with confidence Guide potential clients through the sign-up process for an effortless client experience Seamlessly navigate various channels of leads and software for prompt client assistance Organize appointments with new clients Draft, review, and mail letters as needed

What We’re Looking For:

Ability to maintain control of a conversation with kindness and professionalism in person and on the phone.
Bilingual (Preferred) but not required.
Excellent communication skills, including speaking and writing.
Compassionate and empathic personality.
Customer service background is a plus.
Two-year commitment with the department before transferring to another department.

What Makes You Remarkable:

Spirit for competition Ownership mentality Desire for continuous improvement Outstanding writing abilities Tech competence Sales/Customer service background What You’ll Earn: $15.00 - $17.00 + per hour based on experience and potential Medical, dental, vision, life, and supplemental insurance are available 401(k) plan; 4% company contribution match Gold’s Gym Membership Discount Organized team building In-office perks, including the good snacks, biweekly breakfast, unlimited coffee, tea, and more!
Ongoing professional development and growth opportunities A paid day off to celebrate your birthday Generous PTO What Sets Us Apart?
You could take your talents anywhere.
We know that.
You know that.
So, let’s cut to the chase - we're a plaintiff personal injury law firm with over 25 years of experience and a proven track record of success.
We have grown into a multi-million-dollar boutique law firm with over 150 team members across six offices in Texas.
We take our responsibility to our clients seriously and fight against big insurance companies trying to screw them over.
We are aggressive advocates.
We will exhaust every option, every avenue, to get our clients what they deserve.
Our history of success and long-standing relationships with our clients speak for themselves. But what sets us apart?
Our commitment to top-tier office culture.
Across our six office locations, you'll find a team who are defined by their professionalism, enthusiasm, collaboration, and a shared commitment to our social contract.
We believe great results start with great people.
But don't just take our word for it.
See what our team members think! “There's this real sense that you’re all working toward excellence together, and nobody’s contribution is too small to matter.” “DS truly invests in people.
They pour into our professional development, encourage personal growth, and constantly evolve, all to better serve our clients and the community.

#J-18808-Ljbffr