Assistant Director Stop - Recruitment Specialist

Position: Assistant Director of One Stop - Recruitment Specialist
A humble college founded before Texas was a state, Baylor now stands as one of the premier institutions of higher education in the world. Baylor has continued to invest in research and doctoral education, both solidifying and elevating its unique status as a preeminent Christian research university. Baylor is among 187 R1 institutions, just 52 of which are private universities.

Since 2011, Baylor has been named as one of the nation's "Great Colleges to Work For". Great Colleges to Work For is one of the country's largest and most respected workplace recognition programs. Each year, Great Colleges recognizes the colleges and universities that get top employee ratings regarding workplace practices and policies across 10 areas. This recognition is based on faculty and staff responses to a related annual survey.

The survey, conducted by Modern Think, is a way for colleges and universities to gain a deeper understanding of how their employees experience and view various aspects of the institution. This continued recognition further affirms Baylor as a rewarding place to build a career.

What We're Looking For

The Baylor University One Stop team is seeking an Assistant Director to support strategic enrollment initiatives by serving as a key liaison between One Stop and Undergraduate Admissions. This role focuses on helping prospective and admitted students and their families navigate college affordability through personalized financial guidance. The Assistant Director partners closely with Admissions and Student Financial Services to enhance the student experience, improve financial clarity, and support enrollment decision-making.

A bachelor's degree and three years of relevant experience are required. Five years of relevant experience is preferred.

Additional education or experience will be considered in lieu of one another.

A successful candidate will have the following knowledge, skills and abilities:

* Expert knowledge of financial aid counseling, verification, rules, and regulations, student billing, admissions and/or registrar offices

Expert Knowledge of an enrollment management area focusing on outreach and/or admissions

Experience training and presenting

Monitor and evaluate key performance indicators related to financial outreach, including consultation volume, conversion rates, and student engagement

* Use insights to refine strategies and improve enrollment outcomes

* Demonstrated excellent written and verbal communication skills

* Demonstrated ability to analyze and interpret data and make and be responsible for independent decisions

* Ability to meet deadlines and maintain a high level of accuracy, professionalism, and a customer service orientation

* Maintained professionalism when communicating with students and families

* Highly motivated, focused, and results oriented

* Demonstrated ability to work well in a fast-paced, dynamic, customer-oriented environment

* Experience with Microsoft products, Banner, Touch Net, Slate, Five9s, OnBase, and Ocelot

Must be able to travel outside of the state of Texas.

Applicants must currently be authorized to work in the United States on a Full-Time basis.

What You Will Do

* Serve as the primary referral resource for the Admissions Counseling team when prospective or admitted families require deeper assistance understanding financial aid packages, scholarships, and cost of attendance

* Provide individualized guidance to families regarding scholarships, grants, loans, and financing options while maintaining appropriate compliance boundaries for financial aid advising

* Assist families in interpreting financial aid offers and understanding how various aid components work together to support enrollment decisions

* Utilize tools such as the net price calculator and financial planning worksheets to help families evaluate the long-term financial investment in a Baylor education

* Collaborate with Student Financial Services staff when more complex financial aid questions or compliance-related issues arise

* Lead and coordinate individualized financial fit conversations for prospective and admitted students and their families

* Help families understand the value and the return on investment of a Baylor education

* Support the Admissions Counseling team in addressing financial concerns that may impact enrollment decisions

* Assist with yield initiatives designed to support students who may have financial concerns during the decision-making process

* Work with admissions leadership to identify opportunities to support admitted students who may be at risk of not enrolling due to financial uncertainty

* Contribute to initiatives that help improve financial clarity and confidence for families evaluating Baylor

* Develop and deliver financial aid and financial literacy presentations for campus visitors, prospective student groups, and recruitment programs

* Support programming for events such as campus visit programs, scholarship events, and other admissions programs where financial aid education may benefit…