Youth Services Specialist

Job Details

Job Location:

East Waco Community Connect 1000 East Waco Drive - Waco, TX 76704

Position Type:
Full Time

Salary Range: $20.00 - $20.00 Hourly

The job involves the activities pertaining to the participants in Goodwill’s Youth Program and providing services to youth and their families through partnership with local school districts and youth‑serving organizations.

• Promote the general objectives and goals of Heart of Texas Goodwill Industries (Goodwill).
• Interpret Goodwill’s programs to the public and other agencies while maintaining good working relationships with those agencies.
• Ensure Goodwill meets or exceeds program standards set by funders, partners, and other local sponsoring agencies.
• Maintain participant files and ensure the confidentiality of all records.
• Identify appropriate and inappropriate work behaviors, personal and social functioning of participants, instruct them toward planned goals and objectives, and monitor progress.
• Ensure participant evaluations and case notes are completed and submitted to the referring agency in a timely manner.
• Assist in integration of current and new service programs.
• Conduct professional encounters, meetings with referring agencies and other support personnel concerning participant service programs and behaviors.
• Attend ARD meetings at local school districts and any other support meetings involving participants and/or designated programs.
• Develop Individualized Service Plans for all program participants.
• Assist participants with job placement in the community.
• Conduct in‑person, virtual, and off‑site classes and other trainings needed by participants using formal training programs or by developing new curriculum.
• Assist in the development and design of individual, classroom‑based, and virtual training services.
• Assist in the creation of curriculum for training(s) to include instructor’s guides, slideshow presentations, participant handouts, tests, assessments, and any other material needed to effectively present and evaluate the material.
• Perform other duties and assignments as directed by Mission Services management staff.

• Team, Departmental, Corporate Leader
• Emotional Maturity and Respect – Manages personal emotions to gain staff confidence by impartially resolving issues. Consistently treats others with professionalism, honor, and dignity.
• Integrity – Manages ethically. Develops and implements processes that are consistently executed with fairness and equity.
• Capacity for Change and Innovation – Serves as principal liaison to manage change.
• Interpersonal Skills – Is approachable and open; identifies and facilitates staff engagement opportunities. Engages in conflict appropriately; tailors communication to the appropriate audience.
• Commitment to Development and Empowerment of Self and Others – Encourages staff to utilize tools to support their development. Facilitates the use of tools and resources for staff development; helps staff reach their full potential.
• Commitment to Goodwill’s Mission, Vision, and Values – Manages operations in accordance with Goodwill’s Mission, Vision, and Values. Reinforces Goodwill’s Mission, Vision, and Values with staff and the community.
• Commitment to Diversity, Equity, and Inclusion – Champions inclusion activities, strategies, and initiatives. Executes inclusion strategies.
• Community and Service – Effectively communicates the benefits and impact of Goodwill’s services to stakeholders.
• Commitment to Excellence and Customer Service – Encourages staff accountability for meeting goals and producing high‑quality results.
• Business Acumen – Accurately interprets data, policies, and procedures for sound decision‑making. Incorporates critical thinking skills into decision‑making framework. Directs and ensures compliance with all Goodwill policies/procedures.
• Stewardship and Accountability – Effectively works within financial and budgetary guidelines and reports all financial irregularities immediately to management.

• Education – Minimum: A bachelor’s degree in counseling, education, social services, sociology, or psychology.
• Experience – At least one year of…