School Programs Coordinator

Job Description

Baylor University is seeking a School Programs Coordinator position within the Visitor Services, Exhibits and Marketing team at the Mayborn Museum. This role is the primary contact for school groups visiting the museum and plays a key role in organizing, communicating, educating, and executing group visits. The School Programs Coordinator ensures an engaging and seamless group experience.

A Bachelor's degree and one year of relevant work experience are required. A Bachelor's degree and three years of relevant experience are preferred. All applicants must be currently authorized to work in the United States on a full-time basis.

What You Will Do

• Respond to inquiries and coordinate bookings for school groups, providing exceptional service and timely follow-up

• Maintain accurate records of group revenue, deposits, and outstanding balances

• Prepare welcome packets and other materials to ensure a smooth group experience

• Work with greeting team to coordinate logistics for each day’s groups & communicate with relevant staff

• Work with volunteers to assist in group greeting & experience

• Welcome and guide school groups upon arrival, support lunchtime logistics, and manage departure transitions

• Develop and maintain group policies and procedures

• Develop roster of program offerings, with the support of Museum Engagement Team Staff, to enhance school group visits to the Mayborn

• Facilitate occasional programming for school groups, and coordinate with MET to determine additional facilitation responsibilities

• Clearly communicate new program offerings to previously booked groups, and oversee any booking changes

• Manage all logistics of programming within the group visit, including managing schedules, communicating with teachers, communicating with MET facilitators, and reserving spaces

• Plan special events for school groups, like Homeschool Day

• Maintain group visit guide & TEKS alignments, with regular updates about Traveling Exhibits, exhibit closures, and other Museum changes

• Maintain deep knowledge on Texas State Standards and how the Mayborn can best support learning

• Create & foster relationships with area educators and other partners like Waco STEAM Center and Region 12 to promote Mayborn Museum Field Trips and seek to know how to best serve our community educators

• Serve as back up team lead for Spark Team, provide coverage on the floor an in Design Den when needed

• Support planning & facilitation for MET & Museum-wide programs as needed

• Perform all other duties as assigned to support Baylor's mission

• Ability to comply with university policies

• Maintain regular and punctual attendance

What You Can Expect

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.

Explore & Engage

Learn more about Baylor and our strategic vision, Baylor in Deeds. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!