Senior Specialist, Payroll

Job Description

Location:

This position is mostly remote, but team members must be within 50 miles of a Baker Tilly office in Texas (Dallas, Houston, Austin, Waco, Pearland), Wisconsin (Madison, Milwaukee, Appleton, Janesville, Eau Claire), or Pennsylvania (Philadelphia, Pittsburgh, Clarks Summit, Lancaster, Allentown, Pittston, State College, Williamsport, New Castle).

Client Service & Deliverables

• Ensure client payroll information is accurate within their specific payroll system and resolve any discrepancies.
• Review and/or process payrolls in a timely manner to meet client deadlines, including updating employee records, calculating and paying bonuses or severance, reviewing accuracy of federal and state income tax calculations, and reconciling payroll deposits, tax with holdings, wage garnishments, etc.
• Prepare reports of employee earnings, taxes, deductions, and employer’s contribution for social security and unemployment.

Client Service

• Establish strong and trusted client relationships by effectively consulting with clients on all payroll related matters.
• Maintain confidentiality of employee data by keeping all information confidential.
• Accurately convey detailed information in both written and verbal format.
• Provide technical software support to clients.
• Identify and accurately capture out of scope work.
• Identify new opportunities to expand services to clients.

Implementation & Technology

• Be an additional resource to the implementation team when needed.
• Interview clients to gain understanding of payroll needs.
• Manage new client implementation projects, ensuring timely completion and client satisfaction.
• Train clients on payroll processes as necessary.

Individual and Team Development

• Be a resource to new hires and/or less experienced staff as it relates to clients, software, payroll, and/or processes.
• Provide honest feedback to new hires/less experienced staff in a timely manner.
• Help build team capabilities and knowledge by sharing insights and lessons learned.
• Research and maintain product knowledge on ADP software platforms.
• Maintain current knowledge of local, state, and federal practices and laws.

• 3 to 5+ years relevant payroll experience.
• Experience with ADP WFN software and implementation experience.
• CPP preferred.
• Bachelor's in Accounting, Finance, or related field preferred; experience in lieu of degree considered.
• Working knowledge of Outlook and Microsoft Office Suite.
• Highly detail oriented and focused on accuracy.
• Strong organization and time management skills.
• Strong adaptability and multi‑tasking skills.
• Ability to effectively work in a deadline driven environment serving multiple clients.
• Ability to provide exceptional client service.
• Strong written and verbal communication skills; appropriately and professionally communicates with all levels.
• Ability to learn new technology and processes quickly.
• Ability to learn from experiences and integrate new knowledge and skills into daily work and share with colleagues as appropriate.

Pay rate range: $20.23 to $49.10.

Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.

Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.