Enrollment Management Coordinator - Financial Aid

What We are Looking For

This position will support the mission and vision of Baylor University by supporting students in achieving their educational potential through a customer service focus in accurate processing and administration of financial aid. The Enrollment Management Coordinator – Financial Aid will perform a high level of work through administration, analysis, commitment to compliance, and training.

Requirements: A bachelor's degree and three years of experience are required; five years of experience is preferred. Additional education or experience will be considered in lieu of one another. Must be able to travel outside of the state of Texas. A hybrid work arrangement will be considered on a case-by-case basis. Applicants must currently be authorized to work in the United States on a full‑time basis.

• Perform packaging, re‑packaging, certification, and adjustments of institutional, state, federal, and private financial aid.
• Maintain a thorough knowledge of federal, state, NCAA, and university regulations, policies, and procedures to ensure compliance.
• Develop and document policy and procedure.
• Provide regular status updates and executive reporting to ensure leadership is well versed in operations.
• Conduct daily, monthly, and annual audit, and reconciliation of financial aid programs including institutional, state, federal, and private entities.
• Analyze, audit, and proactively identify errors to find resolution, supporting compliance and student experience.
• Report patterns in data to supervisor to address areas of needed training and/or changes to policy and procedure for efficiency, effectiveness, and compliance.
• Support collaborative work and training efforts for individual teams, as well as cross‑functional support in Financial Aid, Enrollment Management, and Baylor University.
• Partner with Student Financial Aid Tech Team in automation setup, performance, and preparing reports to support Financial Aid Operations.
• Attend training sessions and conferences, including travel, as necessary.
• Assist with special projects and perform all other duties as assigned to support Baylor’s mission.
• Maintain compliance with University policies and maintain regular and punctual attendance.

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family’s wellbeing and allows you to be a part of the life of a vibrant and active college campus.

Learn more about Baylor and our strategic vision. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, this is Waco!