Client Service Coordinator PCS

Client Service Coordinator / Personal Care Services

Location:

Waco, TX

Position:
Client Service Coordinator

Job

Position Type:
Full-Time

Remote/Virtual Position:
No

Salary: $15.00 - $16.00 hourly

Schedule:

Monday - Friday; 8:00am - 5:00pm

Find Your Passion and Purpose as a Client Service Coordinator in Personal Care Services. Caring for others is more than what you do — it’s who you are. At Accent Care, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek.

• High School or GED required. Associate degree preferred.
• Staffing experience preferred.
• Previous home health care or home care experience highly desirable.

• Functions as primary support for daily EVV and payroll functions.
• Processes and communicates authorization and schedule changes to ensure coordinator of service and client satisfaction.
• Coordinates utilization of Care Partner teams to ensure fill rate expectations are met.
• Researches and resolves payroll and billing questions under direction from the Client Service Manager.
• Functions as liaison for Field Supervisors in communication with payer Case Management teams.
• Supports recruiting and onboarding needs of team.
• Responsible for scheduling and monitoring/report all required client visits by Field Supervisor.
• Assists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employees.

• Medical, dental and vision coverage.
• Paid time off and paid holidays.
• Professional development opportunities.
• Company-matching 401(k).
• Flexible spending and health savings accounts.
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app.
• Programs to celebrate achievements, milestones and fellow employees.
• Company store credit for your first Accent Care-branded scrubs for patient-facing employees.
• And more.

Come As You Are. At Accent Care, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.