PR Support Representative; Onsite

At American Income Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better.

Could you be our next PR Support Representative? American Income Life is looking for a PR Support Representative to join the team! This role is responsible for handling communications and performing various clerical duties within the department, including issuing and mailing payments and PR related funds, managing PR related accounting and reporting, and providing general office support. The PR Support Representative works directly under the supervision of a Unit Manager and ensures accurate and timely execution of department operations.

This is an onsite position located in Waco, TX.

• Handle communication by telephone, e-mail, and written correspondence.
• Issue and mail payments and PR related funds with a high degree of accuracy.
• Handle PR related accounting and reporting.
• Submit supply orders for the department and PR Reps in the field, including ordering and proofing business cards.
• Distribute department mail and retrieve checks from General Accounting.
• Provide general office filing and clerical support as needed.
• Other duties as required by the department.

• High School diploma or equivalent.
• Minimum typing requirement of 30 wpm.
• Ability to operate standard office equipment and various software packages.
• Ability to understand and apply a variety of oral and written instructions.
• Proficient communication skills including proper grammar, word usage, and punctuation — both written and verbal.

This position is eligible for advancement to Senior Support Representative (LG6) upon meeting one of the following criteria:
One year of experience in the PR Support Representative position (LG5) and successful completion of the LOMA ACS Designation, or successor designation. OR Five years of experience in the PR Support Representative position (LG5). Must demonstrate fully competent performance for two quarters preceding advancement in all functions performed in the PR Support Representative position (LG5).

Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at American Income Life:

• Competitive compensation designed to reflect your expertise and contribution.
• Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
• Robust life insurance benefits and retirement plans, including a pension plan.
• Paid holidays and time off to support a healthy work-life balance.
• Parental leave to help our employees welcome their new additions.
• Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
• Company-paid counseling for assistance with mental health, stress management, and work-life balance.
• Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
• Discounted Texas Rangers tickets for a proud visit to Globe Field.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential.

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