Service Coordinator I​/II

This position is the primary advocacy position for consumers in the General Revenue program. The individual in this position should be able to effectively interact with both consumers/families and internal and service providers and should understand the unique role of a Service Coordinator. This position requires independent and objective judgment. The person in this position must work independently within specific guidelines;

must be able to effectively develop a program plan that includes service justifications and evaluate progress toward individual outcomes. The person must be able to communicate effectively verbally and through written documentation. Experience in a social service setting is preferred.

• Conduct interviews with consumers and families to determine needs related to quality-of-life issues.
• Develop and monitor program plans, including developing justifications for specific services within the plan.
• Provide specific assistance related to accessing alternative resources to meet needs.
• Provide monitoring of both consumers and service providers to ensure adequacy and quality of services being provided.
• Assist consumer eligibility specialists in initiating SSI, SSDI and Medicaid eligibility process for/with consumers, including assisting in the completion and gathering of all required documentation and actively participating in initial, follow-up and appeal hearings on behalf of consumers.
• Completing documentation related to service provision, including Person Directed Plans, Individual Plans of Care, daily/monthly/quarterly progress notes.

Minimum of two (2) years of experience with IDD Required.

Position requires a high school diploma is required. An associate’s degree in the Human Service Field, or a bachelor’s degree from an accredited college or university is preferred.

• Must be able to effectively interact with consumers, families and service providers to maintain an adequate treatment plan for each consumer on the caseload.
• Must be able to consistently and in a timely manner develop and maintain an accurate flow of documentation.
• Must be flexible in schedule yet organized to keep up with demands of individual consumers and program requirements.
• Must have excellent verbal/written and filing skills.
• Must objectively be able to evaluate the effectiveness of the services provided, including Service Coordination services.
• Must have and maintain a level of general health that permits the performance of the job duties and ability to maintain regular attendance as set forth in Center policies and procedures.
• Physical capacity may include prolonged sitting, necessitating carrying supplies up to 30 pounds, driving vehicles to transport consumers (60% locally & 20% regionally) and/or their families and attending meetings at various sites.
• Applicants must be able to successfully participate, perform, and complete the skills required for CPR, First Aid, and PMAB certification.

$35,000- $52,965 annually; $16.8269-$25.4639
** Depending on education & experience **

Position: 447

Monday-Friday 8am-5pm

• Employer paid Health Insurance
• Employer paid Dental Insurance
• Employer paid Life Insurance
• Employer Paid Short Term Disability
• Employer Paid Employee Assistance Program
• Payroll Direct Deposit
• 12 paid Holidays per year

Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)*
* ** Certain Requirements Apply**

Generous Paid Time Off (PTO) - begins after 3 months of full-time employment

Department:
Developmental Services

This is a full time position