Banquet And Catering Manager

Job Overview

Our thriving hotel is looking for a dedicated banquet manager who is passionate about giving our customers an amazing banquet event experience. The role guarantees that each guest receives world‑class service by working directly with them to book banquet space and present options that match their needs and budgets. Exceptional leadership abilities are required to supervise the banquet crew and maintain the best quality of hotel services.

The ideal candidate is a self‑starter with 3+ years of hospitality experience, preferably in management, and a strong commitment to client satisfaction.

• Create departmental rules, processes, quality standards, and cost‑cutting strategies to continually enhance the customer‑focused banquet area.
• Supervise the daily operations of the banquet, including ordering supplies, overseeing event space set‑up, and selecting staffing levels to provide an exceptional level of service.
• Ensure a quality product is provided by communicating with clients about banquet event options that match their budget, and go over any adjustments, questions, or concerns.
• Document the outcome of each event to assess and improve future events and processes.
• Communicate all event orders to on‑site banquet staff members, so they are aware of their roles and obligations.

• High school diploma, GED, or equivalent experience. A higher education degree in hospitality or hospitality management is a plus.
• 3+ years managing a team in a hospitality role or equivalent culinary role.
• Proficient in computer skills, especially MS Office (Word, Excel, and PowerPoint).
• Strong focus on putting the guest first with exceptional customer service experience.
• Excellent customer service and communication skills.

USD $18–$19 per hour.