Guest Relations
Job in
Waco, McLennan County, Texas, 76710, USA
Listed on 2026-07-14
Listing for:
Northgate Resorts
Full Time
position Listed on 2026-07-14
Job specializations:
-
Hospitality / Hotel / Catering
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Northgate Resorts - - Responsibilities:
Provide outstanding guest assistance and resolve complaints to ensure a positive stay;
Check guests in and escort them to lodging or RV sites;
Upsell ancillary services and assist guests with local information;
Communicate with other departments and escalate issues as needed;
Document notes in reservation system and maintain guest relations throughout stay
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