Quality Assurance Analyst Senior

Company Name:
Texas Farm Bureau Casualty Insurance Company | Department:
Underwriting - Project Management Office

This position is responsible for the validation of software, data changes, and newly introduced features in support of insurance processing systems.

Execute both manual and automated testing and provide well-investigated defect descriptions.

Use tools provided to efficiently and effectively execute test plans.

Utilize the current testing and requirements systems to follow traceability from the requirements to the test activities and record results of testing activities in the testing system.

Use the current testing management system to report defects and monitor for retesting.

Follow testing methodologies as appropriate for the validation requested.

Prepare test plans that thoroughly and appropriately validate the changes being tested.

Test to satisfy requirements for the system and test outside the bounds of the system to close gaps users may encounter.

Use the current requirements capture system to develop test plans based on requirements stored in this system.

Collaborate with development staff during test plan development, testing activities, and defect resolution.

Use the test management system to report metrics on testing activities.

Maintain knowledge of all processing functions in the area for all lines of business.

Maintain knowledge of rules and regulations established by the Texas Department of Insurance and company underwriting guidelines and procedures to apply during testing activities.

Test the implementation of newly developed system procedures and guidelines.

Collaborate closely with the Actuarial department to analyze rating algorithms and manually input data to verify insurance rates.

Demonstrate the knowledge and understanding to compute and verify rates using automated rating tools.

Distribute work and monitor workflow in the assigned area(s).

Assist in the training and instruction of all employees in the assigned area of Project Management Office regarding testing procedures, strategies and their business domain knowledge.

Audit and evaluate Quality Assurance Analysts’ progress and accuracy.

Process and train employees regarding detailed assignments such as PPC Rating, Insurance Scoring, Pro-Rates, Non-Rates, out of sequence or prior term processing, and the use of automated testing and monitoring tools.

Provide support to IT teams regarding test practices, expertise, metrics, and industry norms.

Assist in coordinating the testing plan for a given project/program or asset change to ensure all required types of testing are covered (ex. unit testing, system testing, end-to-end, automated, regression, etc.).

Adhere to and contribute to acceptable standards and guidelines for testing.

Other duties as assigned.

At least one of the following:

• Bachelor’s degree in a computer or technical related field from an accredited school with proven experience demonstrating skills required
• Associate degree in a computer or technical related field from an accredited school with substantial experience demonstrating skills required.

Experience and knowledge in the areas of insurance rating, processing systems, manual rules and general insurance principles.

Good understanding of the needs of members/customers.

Experience in the use of automated tools for testing and tracking progress.

Proficiency in use of Microsoft Office software required for this job.

Good organizational skills.

Demonstrated ability to provide support to multiple projects while effectively working a primary project.

Ability and willingness to learn and extend skills.

Exchange information with appropriate personnel to complete work.

Learn quickly when facing new problems, open to change, and analyze both successes and failures for clues towards improvement.

Ability to plan, organize, and complete detailed work independently or in a team environment.

Well-developed communication skills – verbal, written, and listening.

Strong analytical and negotiation skills.

Provide leadership to others through facilitating and organizing work for a team.

Repeated use of PC, telephone, and office machines.

Extended periods of sitting and concentration.

Occasional bending, twisting, crouching, pulling, pushing, and reaching in an office environment.

Occasional lifting and moving items weighing up to 30 lbs.

Travel as required.

Valid Texas driver’s license and driving record at the time of hire which would not place the employee on probation or disqualify the employee from the Certified Fleet Operator Status, under the Company Driving and Safety Policy.

Occasional long, irregular hours.

Occasional travel by auto or other public transportation.

Work to be conducted in office environment owned or leased by company.

Texas Farm Bureauis an Equal Opportunity Employer (M/F/D/V).