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IT Support Specialist - Freshservice Help Desk Distributors
Job in
Waco, McLennan County, Texas, 76796, USA
Listed on 2026-02-19
Listing for:
GreenEcho, LLC
Full Time
position Listed on 2026-02-19
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A large multi-billion dollar company is seeking an Information Technology Support Specialist to provide exceptional customer service and technical support. In this role, you will respond to calls and emails, troubleshoot issues, and use a ticketing system to track resolutions. A Bachelor’s degree or relevant experience is preferred, along with strong customer service skills. The ability to work independently and multitask in a fast-paced environment is essential.
A training period of 6 weeks is required.
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