IT EPIC Ambulatory Analyst
Job in
Waco, McLennan County, Texas, 76707, USA
Listed on 2026-06-02
Listing for:
Waco Family Medicine
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
IT Consultant, Technical Support, IT Business Analyst, Systems Analyst
Job Description & How to Apply Below
PRIMARY DUTIES:
- Collaborate with the IT and Informatics staff and others to deliver high quality integrated medical care
- Configure Epic functionality to improve user efficiency/usability and patient safety
- Work with Epic and Informatics teams to evaluate, test, and implement Epic updates and upgrades
- Support IT systems and support staff during new and expansion of services at WFM sites
- Provide initial guidance and support to trainers and end-users during updates
- Document build to facilitate cross-coverage and collaboration
- Break-Fix documentation in a ticket-based workorder system
- Solve day to day issues that arise within the system
- Assist with other ambulatory reporting or informatics tasks as needed
- Occasionally acting as back up support for non-primary Epic applications
- Occasional after hours work & support
REPORTS TO: IT Director - Epic Applications
EDUCATION & EXPERIENCE: Associate degree in IT, Engineering, Math, MIS or related field or equivalent experience. Bachelor's degree preferred.
SKILLS:
- Demonstrate creative, collaborative problem-solving approach and strong analytical skills.
- Proficiency with EPIC:
Ambulatory preferred; responsibility for other Epic modules/functionality optional;
Epic Ambulatory training will be provided if none
- Microsoft Office Suite. Excellent customer service skills for interacting with other team members and end users. Frequent end-user interaction anticipated.
- Possess a valid Texas driver's license and appropriate liability insurance
- Visual and auditory accuracy
- Shift length - 8 hours
- Indoor setting
- Continuous use of computer and calculator
- Long periods of sitting
- Frequent use of telephone
- Continuous repetitive grasping and manipulation of both hands
- Continuous conversational communication
- Occasional lifting and carrying of up to 25 lbs.
- Occasional walking, standing, squatting, bending, kneeling, reaching, and twisting and climbing
- Infrequent use of personal car
- Occasionally working in confined areas
- Understand/carry out simple/detailed, oral/written instructions
- Read and interpret detailed specifications
- Mental competency
- Be a non-tobacco/e-cigarette user
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