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Hybrid Customer Success Analyst - Financial Tech Support

Job in Waco, McLennan County, Texas, 76796, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-08-03
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 45000 - 52000 USD Yearly USD 45000.00 52000.00 YEAR
Job Description & How to Apply Below

Sharetec is seeking a Customer Success Support Analyst to be the face of the company for credit union clients. You’ll diagnose and resolve technical software issues with patience and care, delivering first-in-class support while guiding users through solutions.

Location:

Fort Wayne, IN or Waco, TX (on-site during training; hybrid thereafter). Compensation: $45,000–$52,000 annually plus bonus eligibility. EST hours; full-time role focused on helping members and partners succeed.

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