Director of Research Administration Systems

A humblecollegefounded before Texas was a state,Baylornow stands as one of the premier institutions of higher education in the world. Baylor has continued to invest in research and doctoral education, both solidifying and elevating its unique status as a preeminent Christian research university. Baylor is among 187 R1 institutions, just 52 of which are private universities.

Since 2011, Baylor has been named as one of the nation’s “Great Colleges to Work For”. Great Colleges to Work For is one of the country’s largest and most respected workplace recognition programs. Each year, Great Colleges recognizes the colleges and universities that get top employee ratings regarding workplace practices and policies across 10 areas. This recognition is based on faculty and staff responses to a related annual survey.

The survey, conducted by Modern Think, is a way for colleges and universities to gain a deeper understanding of how their employees experience and view various aspects of the institution. This continued recognition further affirms Baylor as a rewarding place to build a career.

Baylor University is seeking a Director of Research Administration Systems. The Director of Research Administration Systems serves as the primary functional resource for research administration systems supporting the Office of the Vice Provost for Research (OVPR), including the Huron Research Suite (CARA), Huron Employee Compensation Compliance (ECC), and Oracle Project Portfolio Management Cloud (PPM) and Labor Distribution systems. This position analyzes business processes, gathers and documents requirements, and supports system operations and improvements while serving as the liaison between Research Administration, Information Technology Services (ITS), Oracle Cloud ERP support teams, and third-party vendors — translating business needs into functional and technical requirements, evaluating system impacts, and coordinating testing activities.

As the primary functional support resource for research administration users, the Director troubleshoots issues, recommends process improvements, and determines when technical resources are required for resolution. This role also contributes to the operational effectiveness of the research enterprise by supporting divisional operations, developing procedures to ensure regulatory compliance, coordinating training, and providing analytical and reporting support for academic and research initiatives.

A bachelor's degree and five years of relevant work experience are required. A master's degree and eight years of relevant work experience are preferred. Additional education or experience will be considered in lieu of one another.

All applicants must be currently authorized to work in the United States on a full-time basis.

• Serve as the primary functional analyst and support resource for research administration business processes and systems, including the Huron Research Suite (HRS) — Grants, Agreements, Conflict of Interest (COI), and Employee Compensation Compliance (ECC) modules
• Analyze and document current and future-state business processes related to proposal development, award management, effort certification, compliance, grants management, and sponsored research administration
• Investigate and resolve functional issues reported by research administrators, principal investigators, departmental users, and central offices; determine root causes and differentiate between business, data, configuration, and technical issues
• Escalate technical issues to appropriate Ignite Support Personnel, Oracle, or vendor support resources and monitor resolution through completion
• Identify opportunities to improve operational efficiency, data quality, and…