Manager, Challenger Learning Centers
Listed on 2026-06-02
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Management
Operations Manager
Manager, Challenger Learning Centers
Responsible for leading strategy, operations, and growth of the Challenger Learning Centers at the Waco and Harlingen campuses. Oversees utilization growth, stakeholder engagement, operational management, and program delivery to ensure high‑quality STEM learning experiences that support institutional outreach and student pipeline development.
Hiring Range: $64,525.03 – $74,203.78 USD Annual. Final salary offer will be determined based on qualifications and experience.
Essential Functions Stakeholder Engagement & Partnership DevelopmentDevelops and maintains relationships with school districts, educators, Education Service Centers, and regional stakeholders to expand engagement and increase utilization of Challenger Learning Center programs. Conducts outreach and engagement efforts to identify opportunities, understand barriers, and strengthen long‑term partnerships.
Utilization Growth & Pipeline ManagementLeads utilization growth efforts across both locations by developing and managing outreach strategies, engagement pipelines, and booking processes. Monitors utilization trends, conversion rates, and scheduling effectiveness to support participation goals and operational performance.
Program Strategy & Relaunch ExecutionDevelops and implements strategies supporting the relaunch, growth, and ongoing success of operations. Coordinates timelines, engagement strategies, and operational plans aligned with institutional objectives and utilization goals. Partners with marketing teams to support outreach and awareness initiatives.
Challenger Network CollaborationServes as the primary liaison to the Challenger Learning Center Network and related partners. Coordinates participation in training, certification, and collaborative initiatives while integrating best practices and operational standards into local operations.
Program Development & Continuous ImprovementCoordinates development and refinement of STEM learning experiences aligned with Texas Essential Knowledge and Skills (TEKS) standards and educator expectations. Utilizes feedback and operational data to improve programming, participation, and customer experience.
Operations & Experience ManagementOversees day‑to‑day operations across locations, including scheduling, booking coordination, operational workflows, and facility readiness. Ensures a consistent and high‑quality experience for students, educators, and visitors.
Staff Leadership & Workforce DevelopmentSupervises staff across both locations. Establishes expectations, provides coaching and development, and supports staffing models aligned with utilization and operational needs.
Budget & Resource ManagementDevelops and manages operational budgets for both centers. Monitors expenditures and aligns resources with utilization goals, operational priorities, and program performance.
Data & Performance ManagementDevelops and monitors operational metrics and reporting related to utilization, participation, pipeline activity, and partner retention. Utilizes data and reporting tools to support operational improvements and strategic decision‑making.
Cross‑Functional CollaborationPartners with internal departments including marketing, enrollment, workforce teams, and campus leadership to align outreach, messaging, and engagement strategies with broader institutional priorities.
Education & Experience- Bachelor’s degree in education, business, marketing, or a related field from an accredited college or university, or an equivalent combination of education, training, and directly related professional experience.
- Five (5) or more years of program management, education leadership, outreach, business development, or related experience.
- Experience managing complex projects, stakeholder relationships, and operational initiatives across multiple groups or locations.
- Willingness and ability to travel regularly between campuses.
- Experience working with K‑12 school systems, STEM education programs, or experiential learning environments.
- Experience supporting launch, turnaround, or growth‑focused initiatives.
- Experience in sales, pipeline development, or customer…
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